Emily Busana
BITTERN,VIC
Summary
Dedicated professional with a proven track record at The Peninsula Hot Springs, excelling in housekeeping and customer service. Skilled in maintaining cleanliness and sanitation, alongside strong teamwork abilities. Achieved efficient collaboration among staff, enhancing guest satisfaction. Exceptional in health and safety compliance, with a keen eye for detail and a positive attitude.
Overview
14
14
years of professional experience
Work History
House Keeper
Peninsula Hot Springs
2022.09 - Current
- Disinfect and mop bathrooms to keep facilities sanitary and clean.
- Clean and stock guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborating with other housekeeping staff to complete tasks efficiently and effectively.
- Using chemicals by following safety protocols and procedures to avoid burns and injuries.
Deli Assistant
Safeway
2010.09 - 2019.11
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Education
Certificate IV - Business
Chisholm Institute
Berwick, VIC01.2020
Certificate IV - Photography
Holmesglen Institute
Southbank, VIC01.2013
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Health and safety compliance
- Cleanliness and sanitation
- Strong Work Ethic
- Portrait Photography Techniques
- Photography Editing
- Positive Attitude
- Organized and Efficient
- Attention to Detail
volunteer work
Worked with the Second Chance Cat Rescue team in Cranbourne for 6 months. Aided in adoption record organisation, handling newly surrendered cats, helping with fundraisers and general cleaning of the shelter.
Timeline
House Keeper
Peninsula Hot Springs
2022.09 - Current
Deli Assistant
Safeway
2010.09 - 2019.11
Certificate IV - Business
Chisholm Institute
Certificate IV - Photography
Holmesglen Institute
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