Emily Carrick
Sunshine Coast
Summary
Dynamic Sales Assistant with Munro Footwear Group, recognized for exceeding sales targets and enhancing customer relationships. Skilled in complex problem-solving and visual merchandising, I consistently drove revenue growth through effective upselling strategies and loyalty program promotion. Adaptable and creative, I thrive in fast-paced environments while staying attuned to market trends.
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
17
17
years of professional experience
Work History
Sales Assistant
Munro Footwear Group
11.2008 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Education
Certificate III in Retail Operations
Department of Education &Training
Melbourne, VICSkills
- Complex Problem-solving
- Visual merchandising
- Customer relationship management
- Upselling strategies
- Market trends
- Loyalty program promotion
- Adaptable and flexible
- Creative thinking
Timeline
Sales Assistant
Munro Footwear Group
11.2008 - Current
Certificate III in Retail Operations
Department of Education &Training
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