Emily Castle
Overview
15
15
years of professional experience
Work History
Medical Receptionist
Perth Radiological Clinic
Booragoon
11.2018 - Current
- Checking patients in and out for appointments and collecting payments
- Answer telephones and directing calls to appropriate medical or administrative staff
- Ensure compliance with privacy regulations during patient interactions
- Coordinate communication between patients and healthcare providers effectively
- Transmit medical records and other correspondence by email, fax or electronic download programs
- Training and assisting new staff
- Completing cash & eftpos banking reconciliation and weekly clinic Petty Cash data entries via excel
- Entering in Doctor & Sonographer rosters
- Individual clinic duties, e.g., appointment waitlists, incomplete report lists
Pharmacy Assistant
Wizard Pharmacy
Perth
01.2012 - 10.2018
- Front of Shop customer service
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Beauty & fragrance sales and attending workshops
- Counted and balanced cashier drawers.
- Helped pharmacy staff prepare medications and fill orders
- Provided OTC medicine and filled prescriptions to customers, including medication information sheets and coordinated consults.
- Training and assisting new staff
Cashier
Bibra Lake IGA
Perth
12.2011 - 01.2014
- Worked closely with front-end staff to assist customers
- Collected payments and provided accurate change
- Preserved appearance of store by arranging and replenishing stock and merchandise displays
- Verified customer age requirement for alcohol or tobacco purchases
Education
Certificate - Medical Reception
AMA Western Australia
Perth, WA06-2018
Certificate 2 - Information Technology
National Corporate Training
Perth, WA12-2011
Year 12 -
Leeming Senior High School
Perth, WATimeline
Medical Receptionist
Perth Radiological Clinic
11.2018 - Current
Pharmacy Assistant
Wizard Pharmacy
01.2012 - 10.2018
Cashier
Bibra Lake IGA
12.2011 - 01.2014
Certificate - Medical Reception
AMA Western Australia
Certificate 2 - Information Technology
National Corporate Training
Year 12 -
Leeming Senior High School