Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Clarke

Perth,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer-savvy worker, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Konichiwa Ramen
05.2017 - 10.2017
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Streamlined reservation management, resulting in reduced wait times and increased table turnover rates.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Café Team Member

Bites On Broadway
03.2013 - 11.2015
  • Maintained safe and sanitary work environment according to organizational standards.
  • Portioned food accurately and used appropriate garnishes.
  • Calculated total meal cost using cash registers or calculators, accepted payment and made correct change.
  • Produced quality beverages for customers such as coffee and other espresso-based drinks and blended drinks.
  • Managed multiple tasks in high-volume environment.
  • Greeted customers with smile and provided helpful suggestions.
  • Cleaned and maintained dining area and condiment stations.
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Processed customer orders and accurately entered into order system.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Reconciled cash drawer and corrected any errors.
  • Provided information regarding promotions and menu items.
  • Prepared salads, soups and sandwiches for customers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

Diploma - Nursing

North Metropolitan TAFE - McLarty Avenue Campus
Joondalup, WA
06.2024

Certificate III - Allied Health Assistance

Insight Training
Morley, WA
11.2023

General Education - Year 12 - GED

Central TAFE
Leederville, WA
08.2015

Skills

  • Food allergy awareness
  • Reservation management
  • Strong work ethic
  • Active listening
  • Multitasking capabilities
  • Excellent communication
  • Attention to detail
  • Cash handling proficiency
  • Conflict resolution
  • Organizational skills
  • Social media savvy
  • Computer literacy
  • Positive demeanor
  • Adaptability
  • Time management
  • Problem-solving abilities
  • Team player attitude
  • Basic Math

Timeline

Front of House Employee

Konichiwa Ramen
05.2017 - 10.2017

Café Team Member

Bites On Broadway
03.2013 - 11.2015

Diploma - Nursing

North Metropolitan TAFE - McLarty Avenue Campus

Certificate III - Allied Health Assistance

Insight Training

General Education - Year 12 - GED

Central TAFE

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Emily Clarke