Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Emily Clarke

Adare,Queensland

Summary

A dedicated and mindful Teaching Assistant offers passionate and informed support for students and staff. While I am not a qualified teacher, I believe I have learnt some valuable skills in my different places of work and during my education that would benefit a school environment. I am willing to take on more responsibility and take on more professional learning to continue growing my skill set to benefit an educational environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Golden Harvest Bakery
10.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Farm Hand

Lockyer Cut Flowers
04.2022 - 10.2022
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.

Machine Operator

Koala Farms Lake Clarendon
04.2019 - 04.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Improved energy efficiency, adjusting machines to operate at optimal levels without compromising output.

Education

Bachelor of Primary Education - Education

University of Southern Queensland
Toowoomba, QLD
09.2025

High School Diploma -

Lockyer District State High School
Gatton, QLD
11.2018

Skills

  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Building rapport
  • Student Engagement
  • Positive Role Model and Mentor
  • Collaborative learning
  • Social-Emotional Learning training
  • Feedback implementation
  • Team Collaboration
  • Positive Learning Environment
  • Relationship Building

Certification

Blue Card Holder

Willing to obtain First Aide and CPR

Timeline

Customer Service Representative

Golden Harvest Bakery
10.2022 - Current

Farm Hand

Lockyer Cut Flowers
04.2022 - 10.2022

Machine Operator

Koala Farms Lake Clarendon
04.2019 - 04.2022

Bachelor of Primary Education - Education

University of Southern Queensland

High School Diploma -

Lockyer District State High School

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Emily Clarke