Emily Collins
Brogo,Nsw
Summary
Previous retail worker looking to start a new career and new path after relocating and starting fresh due to personal issues. Hardworking outgoing willing to learn
Overview
3
3
years of professional experience
Work History
Retail Worker
Great Outdoors Centre
06.2011 - 06.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Year 10 - High School
Flagstone State Community College
12.2009
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store maintenance
Timeline
Retail Worker
Great Outdoors Centre
06.2011 - 06.2014
Year 10 - High School
Flagstone State Community College
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