Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Couacaud

Mornington,VIC

Summary

Hardworking employee with customer service, multitasking, and time management abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hospitality

Kirks on the Esplanade
01.2023 - Current
  • Organized special events such as Engagement Party's or Birthday functions according to guest specifications.
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Assisted in training new hospitality workers on proper procedures for providing quality customer service.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Greeted customers and provided them with menus.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Served food and drinks to customers in a timely manner.
  • Managed reservations for guests who wished to dine at the restaurant.

Cafe Worker

2 Left Sisters
10.2021 - 03.2023

Cafe / Indoor Playground

Planet Kids
01.2021 - 08.2021

Education

Padua College
Mornington

Skills

  • Customer service
  • Barista skills
  • Time management
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Multitasking
  • First aid training
  • Cleaning and sanitizing
  • Teamwork

Certification

RSA certificate

Completed 22/11/2022

• TAB certificate

Completed 26/6/2023

• RSG certificate

Completed 10/4/2024

• Food handling certificate

Completed 21/9/2023

Timeline

Hospitality

Kirks on the Esplanade
01.2023 - Current

Cafe Worker

2 Left Sisters
10.2021 - 03.2023

Cafe / Indoor Playground

Planet Kids
01.2021 - 08.2021

Padua College

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Emily Couacaud