Emily Cowley
Belmont,VIC
Summary
Diploma qualified Remedial Massage Therapist with a strong background of professional, clinical and therapeutic roles. Having developed expertise in Remedial Massage studies, Dental Assisting & Disability Support, with short term studies at endota Wellness College; I am dedicated to providing safe, effective and high quality service. I am committed to continuous learning and improvement and contributing to a thriving team environment.
Overview
8
8
years of professional experience
Work History
Barista & Customer Service Representative
Mikro Coffee Roasters
Torquay, VIC
10.2022 - Current
- Maintaining a clean and organized workspace for optimal productivity and safety.
- Promoting a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Working efficiently in a team to provide speedy, high quality service, with skilled interpersonal relations with our valued regular customers.
- Contributing to positive changes implemented during our B Corp Certification process, resulting in becoming a more environmentally conscious company.
- Contributing to a positive team environment through effective communication and collaboration with colleagues.
Disability Support Provider
My Choice Group
Geelong, VIC
12.2020 - 10.2021
- Disability Support Provider with a range of responsibilities including community access, assisted daily living, meal preparation, cleaning & personal care.
- Proven ability to learn quickly, adapt to Clients' needs and provide safe & efficient care, both independently and collaboratively with the focus on Client choice and control.
- Working flexible hours across over night, weekend, and holiday shifts.
Senior Dental Assistant
Colac Dental Practice
Colac, VIC
08.2016 - 10.2021
- Assisting Dentists chairside through general, surgical, cosmetic, implant & prosthetic treatment; welcoming patients, practicing infection control in a safe & efficient manner.
- Managing appointments & enquiries via telephone & in clinic, liaising with colleagues, Dentists & specialists to arrange optimum appointments, managing appropriate referrals.
- Billing patients using HICAPS processes, cash handling, Medicare claims, cash balancing & banking.
- Sterilization & reprocessing of instruments, cleaning & maintenance of premises, opening & closing of practice for business
- Continuously updated professional knowledge by attending yearly Infection Control Trainings and First Aid Refresher courses, applying new techniques and practices to enhance patient care.
Education
Diploma of Remedial Massage - Massage
The Gordon
Geelong City Campus07.2024
No Degree - Diploma of Beauty Therapy
Endota Wellness College
Docklands, VIC02.2021
Skills
- Precise & compassionate Client consultation
- Remedial & Deep Tissue Massage
- Relaxation Therapies
- Stretching Techniques & Myofascial Release
- Lymphatic Drainage
- A keen eye for detail & luxury presentation
Passions
I am passionate about healthy living, healing modalities, organic food & products, exercise and holistic wellbeing.
Timeline
Barista & Customer Service Representative
Mikro Coffee Roasters
10.2022 - Current
Disability Support Provider
My Choice Group
12.2020 - 10.2021
Senior Dental Assistant
Colac Dental Practice
08.2016 - 10.2021
Diploma of Remedial Massage - Massage
The Gordon
No Degree - Diploma of Beauty Therapy
Endota Wellness College