Emily Hayes

• Responsible for coordinating and planning all labour schedules to maximize production, safety, and quality.
• Presented daily reports to senior management.
• Verified timekeeping records and handled any discrepancies with employees.
• Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.

• Monitored schedules and calendar obligations for executives. Updated details in company database by keying in customer contacts and delivery dates.

• Prepared packages for shipment by generating packing slips and setting up courier deliveries.

• Performed testing and quality control using approved laboratory procedures and instrumentation. Entering data into correct spreadsheets.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.

• Answered questions about facility hours, policies and programs. Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.

• Processed payments and updated accounts to reflect balance change.