Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Emily Dang

Sydney,NSW

Summary

IT Project Manager with extensive experience in overseeing large-scale IT projects and implementing Agile methodologies. Expertise in conducting thorough risk assessments to drive project success. Proven ability to coordinate resources and streamline project timelines, consistently delivering IT initiatives that align with stakeholder expectations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

IT Project Manager

Suncorp Group
Sydney, NSW
09.2018 - 02.2020
  • Managed large-scale IT projects from conception to completion, consistently meeting deadlines.
  • Implemented two multi-team projects, including South Australia CTP compliance and product conversion for Suncorp broker channel.
  • Facilitated communication between stakeholders and technical teams to ensure project alignment.
  • Coordinated resources and schedules to enhance team efficiency.
  • Conducted risk assessments to identify potential issues impacting project success.
  • Organized regular status meetings to track progress and address challenges proactively.
  • Monitored budget expenditures for IT projects to support financial management.

Implemented best practices in project management methodologies across multiple initiatives.

Portfolio Delivery Lead

Suncorp Group
Sydney, NSW
11.2017 - 09.2018
  • Collaborated with designers to ensure accurate interpretation of project specifications.
  • Identified needs of customers promptly and efficiently.
  • Collaborated with project managers to ensure accurate cost estimation of materials, labor, equipment, subcontractors, and other costs.
  • Collaborated with colleagues on grant proposals aimed at securing funding for research projects.
  • Performed comprehensive risk assessments prior to initiating a new audit project.

Release and Implementation Manager

Suncorp Group
Sydney, NSW
11.2016 - 11.2017
  • Managed project timelines and deliverables for successful implementation of client solutions.
  • Developed implementation plans tailored to client requirements and business goals.
  • Coordinated resources and activities to align with project milestones effectively.
  • Analyzed project risks and developed mitigation strategies to ensure smooth execution.
  • Performed quality assurance testing prior to launching new implementations into production environments.
  • Developed project plans and timelines for each implementation process, tracking progress against these plans to ensure completion on schedule.
  • Prepared detailed project plans, incorporating activity definitions, task sequencing layouts, resource requirements, and timeframe estimates.
  • Managed disaster recovery efforts by mitigating losses and liabilities and prioritizing timely operational resumption.
  • Coordinated with vendors to troubleshoot any problems related to the installation of new systems or software applications.

Delivery Manager

Suncorp Group
Sydney, NSW
10.2015 - 11.2016
  • Managed performance issues with delivery team members.
  • Led team meetings to discuss project updates and workflow improvements.
  • Trained new team members on company policies and operational procedures.
  • Monitored team performance to identify areas for improvement and support development.
  • Implemented process changes to enhance productivity and streamline operations.
  • Developed scheduling plans to align with project timelines and workload demands.
  • Collaborated with other departments to resolve operational challenges effectively.

Iteration Manager

Suncorp Group
Sydney, NSW
03.2010 - 10.2015
  • Facilitated agile ceremonies to enhance team collaboration and productivity.
  • Coordinated project timelines and deliverables across multiple teams.
  • Managed stakeholder communication to align on project goals and expectations.
  • Led retrospectives to identify process improvements and drive team performance.
  • Monitored team progress using project management tools for transparency.
  • Collaborated with product owners to prioritize backlog items for development cycles.
  • Coordinated resources across multiple teams to ensure successful completion of tasks within the designated timeline.
  • Maintained open communication between stakeholders throughout the course of a given iteration in order to keep them informed on progress being made.

Business Analyst

AMP
Sydney, NSW
03.2000 - 03.2010
  • Collaborated with stakeholders to gather and document business requirements.
  • Developed process maps to visualize workflows and enhance understanding.
  • Facilitated meetings to drive discussions on project objectives and deliverables.
  • Participated in user acceptance testing to validate system functionality and performance.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Collaborated with stakeholders across departments to define requirements for new projects.

Education

Bachelor of Commerce - Accounting And Information System

University of New South Wales
Sydney, NSW
11-1998

Skills

  • Project management and agile methodology
  • Risk assessment and budget management
  • System development lifecycle
  • Stakeholder engagement

Certification

  • Completed Women in Leadership program

Languages

Chinese (Mandarin)
Professional

References

References available upon request.

Timeline

IT Project Manager

Suncorp Group
09.2018 - 02.2020

Portfolio Delivery Lead

Suncorp Group
11.2017 - 09.2018

Release and Implementation Manager

Suncorp Group
11.2016 - 11.2017

Delivery Manager

Suncorp Group
10.2015 - 11.2016

Iteration Manager

Suncorp Group
03.2010 - 10.2015

Business Analyst

AMP
03.2000 - 03.2010

Bachelor of Commerce - Accounting And Information System

University of New South Wales
Emily Dang