Summary
Overview
Work History
Education
Skills
Timeline
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Emily Defina

Summary

I am a highly experienced and a multi-talented Dental Assistant with 3.5 years of experience in the dental field. I am a hard working, highly organized, motivated and dedicated worker with expertise in all areas of dental treatment and administration. I have worked with countless dentists and hygienists/oral health therapists over the years which has significantly improved my confidence and helped me adapt to a variety of routines and personal preferences. I believe I would be highly useful to your team, as I am an all-rounder and can confidently work alongside dentists and hygienists, teach and train staff, complete administrative duties such as charting, records management, answer the phone, ordering and organize appointments.

I am polite and bubbly with an approachable and friendly persona, always aiming to create a positive work environment. I enjoy interacting with clients/patients, customers and my work associates. I have had overall eight years customer service experience, my previous roles have improved my communication skills and confidence and also enabled me to work with all types of people.

Overview

8
8
years of professional experience

Work History

Dental Assistant

Design Dental Group
06.2021 - Current
  • Sanitizing equipment, changeovers, restocking supplies, maintaining cleanliness and preparing for treatments.
  • Ordering dental equipment etc.
  • Gathering and reviewing patient records, data and health history
  • Preparing dental instruments and equipment before procedures.
  • Educating patients on treatment procedures and post-procedure home care.
  • Entering patient data into dental records system etc.

Dental Assistant

Gladstone Park Dental
05.2020 - 04.2021
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Dental Assistant

D-Spa Dental
10.2019 - 05.2020
  • Working alongside many oral health therapists and dentists.
  • Working in a team environment.
  • Gained many skills in the dental field.

Retail Assistant

Priceline Pharmacy
07.2017 - 08.2019
  • Welcomed customers, offered to help locate items and suggested merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Gained customer service skills

Hospitality Worker

Red Rooster
09.2014 - 02.2017
  • Welcomed customers to property and offered immediate assistance with needs.
  • Preparing fast food and packing orders.
  • Cleaning and preventive maintenance.
  • Assisted guests by promptly handling conflicts, requests and concerns.

Education

Cert IV Dental Assisting -

Foundation Education

Certificate in Teeth Whitening Education -

Sparkle By Maya

Certificate II in Community Pharmacy -

The Pharmacy Guild of Australia

High School Diploma -

Ave Maria College
Aberfeldie
2017

Skills

  • Four-Handed Procedures
  • Knowledgeable in Dental 4 Windows and Oasis
  • Chairside Assistance
  • Customer Service
  • Cleaning, Sanitizing, disinfection and Sterilization
  • Detail-Oriented
  • Procedure Support
  • Stock ordering
  • Advising Patients
  • Relationship Building
  • Organization and Prioritization
  • Teamwork and Collaboration
  • Room Setups

Timeline

Dental Assistant

Design Dental Group
06.2021 - Current

Dental Assistant

Gladstone Park Dental
05.2020 - 04.2021

Dental Assistant

D-Spa Dental
10.2019 - 05.2020

Retail Assistant

Priceline Pharmacy
07.2017 - 08.2019

Hospitality Worker

Red Rooster
09.2014 - 02.2017

Cert IV Dental Assisting -

Foundation Education

Certificate in Teeth Whitening Education -

Sparkle By Maya

Certificate II in Community Pharmacy -

The Pharmacy Guild of Australia

High School Diploma -

Ave Maria College
Emily Defina