Emily Desgrand
Hervey Bay,Queensland
Summary
Bachelor of Arts graduate with a double major in Creative Writing and Screen Culture, awarded the Griffith Award for Academic Excellence in 2024. Gained a broad and coherent body of theoretical knowledge pertaining to culture, media, and history, with developed skills in research, critical analysis, communication, and creative thinking. Experience in management and sales, with a well-maintained record of adaptability, collaboration, and innovation.
Overview
6
6
years of professional experience
Work History
Manager on Duty
Timezone Games
Hervey Bay, Australia
07.2021 - 08.2024
- Employed as a Guest Services Attendant and promoted to Manager on Duty in February 2023.
- Oversaw daily operations and honed skills in interpersonal communication, conflict resolution, administration, and time management.
Data Archivist
Torquay Medical
Hervey Bay, Australia
07.2020 - 10.2020
- Contracted to digitise patient medical records and manage the secure disposal of sensitive documents, ensuring compliance with privacy and data protection protocols.
Shift Lead
LUSH Cosmetics
Brisbane, Australia
10.2018 - 06.2020
- Commenced employment as a seasonal casual then transitioned to a permanent position.
- Led team to achieve daily KPIs and strengthen the store's performance, receiving consistent high marks in mystery shopper reports.
- Selected to manage the store's charitable donation program where I gained insight into community outreach and engagement.
Education
Bachelor of Arts - Creative Writing And Screen Culture
Griffith University
Brisbane07.2025
HLTAID011 - Provide first aid an cardiopulmonary resuscitation
ABC First Aid
Hervey Bay03.2023
ER22.1x: Justice - Certificate of Attainment in Justice Course
HarvardX
Online07.2020
Certificate II & III - Security Operations
Sherwood Institute
Hervey Bay05.2016
Skills
- Strong research skills
- Copywriting, editing, and review
- Creative writing
- Customer service
- Data management
- Microsoft office
Accomplishments
- The Griffith Award for Academic Excellence 2024
Bestowed upon students who have achieved a GPA of 6.0 or greater throughout their studies, placing recipients in the top 5% of students across the University.
References
References available upon request.
Timeline
Manager on Duty
Timezone Games
07.2021 - 08.2024
Data Archivist
Torquay Medical
07.2020 - 10.2020
Shift Lead
LUSH Cosmetics
10.2018 - 06.2020
Bachelor of Arts - Creative Writing And Screen Culture
Griffith University
HLTAID011 - Provide first aid an cardiopulmonary resuscitation
ABC First Aid
ER22.1x: Justice - Certificate of Attainment in Justice Course
HarvardX
Certificate II & III - Security Operations
Sherwood Institute
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