Emily Dick
Tweed Heads,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Pathology Collector
4Cyte Pathology
Far North Coast
12.2021 - Current
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Exceeded patient satisfaction goals by consistently providing exceptional service during often a stressful medical procedure.
- Improved the overall efficiency of the pathology department by effectively prioritizing specimen collections based on urgency and clinical relevance.
- Educated patients on proper specimen collection techniques, ensuring optimal sample integrity and accurate test results.
Crew Member/Shift Supervisor
McDonald's
Tweed City Shopping Centre
08.2015 - 02.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Built relationships with customers and managed accounts to drive revenue and profit.
Education
Certificate III - Pathology Collection
Lab Tech Training
Brisbane, QLD06.2023
High School Diploma -
Banora Point High School
Banora Point, NSW11.2018
Skills
- Quality Control
- Safety Compliance
- Critical Thinking
- Data Tracking
- Venipuncture techniques
- Customer Service
- Communication
- Collaboration
- Self-driven
Availability
I have full availabilityfrom Monday to Sunday.
References
Robert Dale
Trainer/Colleague
0438 658 570
Annalea Patch
Practice Manager at Sinamed Family Practice
0413 627 635
Timeline
Pathology Collector
4Cyte Pathology
12.2021 - Current
Crew Member/Shift Supervisor
McDonald's
08.2015 - 02.2022
Certificate III - Pathology Collection
Lab Tech Training
High School Diploma -
Banora Point High School