Emily Do
Canberra,ACT
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment. Results-driven manager with over 3 years of experience demonstrating exceptional attention to details and accuracy, seeking to transition these skills to new, challenging role in accounting field.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Peter Alexander Belconnen
10.2024 - Current
- Create a safe working environment for customers and my team of 15 + members
- Utilize planning and management skills to work towards and exceed the store’s monthly and seasonal targets and KPIs
- Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement.
- Act as Store Manager when required
- Prioritize tasks to make tight deadlines
- Manage opening and closing procedures and recommend changes to enhance the efficiency of daily activities.
- Hold responsibilities for managing employee timesheet
- Daily management of stock to minimize stock loss and maximize sales
- Implement brand visual merchandising strategies and promotional changes
- Reconcile daily sales transactions to balance and log day-to-day revenue.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Accountant program
Platinum Professional Training
07.2024 - 05.2025
- Duties using Xero software including:
- Track and record financial transactions
- Prepare monthly management accounts to trial balance
- Perform daily banking, reconciliations and associated reporting
- Maintain accurate general ledger entries and associated journals
- Receive inventory processing training
- Assist with GST and BAS lodgment
- Assist in processing payroll
- Handle general administrative duties
Sales Assistant
Peter Alexander Woden
03.2024 - 10.2024
- Received Person In Charge (PIC) training to perform opening and closing the store
- Provide a genuine and unique experience for every customer which is in line with the Peter Alexander brand
- Handle customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assist with stock management and processing
- Assist with set up of store promotions and visual merchandising
- Work collaboratively within a team environment to achieve both individual and store targets
Assistant Manager
Lovely Nails Kingston Pty Ltd
06.2023 - 02.2024
- Supervise and motivate staff to perform their best
- Data entry of customers information and bookings
- Manage approximately 20 incoming calls per day from customers regarding booking, inquiries and complaints
- Maintain accurate records of transactions and customer interactions
- Assist in verifying employee schedules and ensure new hires understand their roles and duties
- Monitor and manage store inventory
- Perform administrative duties and reception including answering phone calls, making appointments, and processing payments
Entry level Assistant Accountant
Grosvenor Business Advisers Charter Accountants
09.2018 - 11.2018
- Duties using Xero and MYOB software including:
- Process invoices and payments accurately in Xero
- Perform daily reconciliations of bank accounts
- Perform data entry and maintain financial records
- Prepare and post month end journals of clients’ companies
- Prepare documents and paperwork to assist our accountants in doing individual tax returns and lodgment
- Finalize and do reference check of clients’ individual tax returns for the supervisor’s review using MYOB
- Operate office equipment such as computers, photocopiers and fax machines
Education
Graduate Certificate - Data Science
University of Canberra
Advanced Diploma - Leadership and Management
Australian Ideal College (AIC)
02.2021
Diploma - Leadership and Management
Australian Ideal College (AIC)
02.2020
Professional Year Program - undefined
Australian Technical and Management College Pty Ltd (ATMC)
01.2019
Bachelor of Business - Accounting and Finance
University of Technology, Sydney
12.2017
Diploma - Business
University of Technology, Sydney
12.2015
Skills
- MYOB & Xero software
- MS Office
- Payroll
- Time Management
- Problem-solving
- Teamwork
- Accuracy
- Detail-oriented
- Customer service and engagement
- Critical thinking
- Stock management
- Leadership
- Employee scheduling
LANGUAGES
English - Full Professional
Vietnamese - Native or Bilingual
Timeline
Assistant Store Manager
Peter Alexander Belconnen
10.2024 - Current
Assistant Accountant program
Platinum Professional Training
07.2024 - 05.2025
Sales Assistant
Peter Alexander Woden
03.2024 - 10.2024
Assistant Manager
Lovely Nails Kingston Pty Ltd
06.2023 - 02.2024
Entry level Assistant Accountant
Grosvenor Business Advisers Charter Accountants
09.2018 - 11.2018
Advanced Diploma - Leadership and Management
Australian Ideal College (AIC)
Diploma - Leadership and Management
Australian Ideal College (AIC)
Professional Year Program - undefined
Australian Technical and Management College Pty Ltd (ATMC)
Bachelor of Business - Accounting and Finance
University of Technology, Sydney
Diploma - Business
University of Technology, Sydney
Graduate Certificate - Data Science
University of Canberra
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