Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Hi, I’m

Emily Driscoll

Figtree,NSW
Emily Driscoll

Summary

I am a dedicated and compassionate individual with experience in supervisory roles, guest services, and customer service. I have a proven ability to enhance team productivity and customer satisfaction through effective communication, team collaboration, and strong organisational skills. I am eager to leverage my skills and enthusiasm to contribute to the disability care field.

Overview

5
years of professional experience
1
Certification

Work History

Zambrero

Supervisor
03.2023 - Current

Job overview

  • I implemented team-building activities, resulting in a 20% increase in employee engagement and productivity
  • I enhanced customer satisfaction by 15% through friendly and efficient service and personalised recommendations
  • I established a cleaning schedule, ensuring 100% compliance with health and safety standards
  • I optimised inventory management, reducing stock shortages by 25%
  • I streamlined opening and closing procedures, cutting down preparation time by 10%
  • I successfully trained 10 new staff members, improving overall service quality and consistency.

Zone Bowling

Guest Services/Party Host
03.2021 - 04.2022

Job overview

  • I coordinated activities for children attending the party, ensuring their safety at all times
  • I cleaned up after guests, ensuring a tidy and welcoming environment
  • I collaborated with other staff members to ensure smooth operations before, during, and after the event
  • I encouraged positive behaviour among participants by enforcing rules when necessary
  • I responded promptly to customer inquiries regarding prices, services, and product availability
  • I operated cash registers accurately, providing friendly customer service.

Amica Beauty Skin and Body

Salon Assistant
07.2019 - 02.2021

Job overview

  • I utilised booking software to manage appointments and client records efficiently
  • I provided excellent customer service, building strong relationships with clients
  • I assisted in salon cleaning and maintenance tasks, ensuring a tidy and professional environment
  • I followed workplace policies and procedures, ensuring high standards of service.

Education

Dapto High School
Dapto, NSW

High School Diploma
09.2023

University Overview

Skills

  • Team Collaboration
  • Communication Skills
  • Compassion and Empathy
  • Willingness to Learn
  • Fast Learner
  • Customer Service
  • Inventory Management
  • Team Building
  • Safety Compliance
  • Training and Development
  • Schedule development
  • Strategic Planning
  • Operations Management
  • Business Development
  • Process Improvement
  • Staff Management
  • Inventory Control
  • Business Administration
  • Staff Discipline
  • Goal-Oriented
  • Inventory Oversight
  • Expectation setting
  • Employee Motivation
  • Staff Development
  • Process Monitoring and Improvement
  • Complex Problem-Solving
  • Waste Reduction
  • Priority management
  • Processes and procedures
  • Financial Management
  • Training and mentoring
  • Negotiation

Certification

  • Provide First Aid and CPR
  • Working with Children's Check

Additional Information

Additional Information
I auditioned for Australian Idol in 2023 and made it to the top 100., I love singing and consider it one of my gifts., I have six siblings, with my youngest sister being six years old.

Timeline

Supervisor
Zambrero
03.2023 - Current
Guest Services/Party Host
Zone Bowling
03.2021 - 04.2022
Salon Assistant
Amica Beauty Skin and Body
07.2019 - 02.2021
Dapto High School
High School Diploma

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Emily Driscoll