Emily Duff
Forestdale,Qld
Summary
I am a motivated person with over five years work experience who enjoys working in a fast-paced environment. I can work independently with minimal supervision, but can also pitch in to help others complete tasks. I have consistently demonstrated a strong work ethic and adherence to company policy and procedures.
Overview
6
6
years of professional experience
Work History
Front Counter Sales/Cafe Crew Member
McDonald's
Larapinta, QLD
10.2016 - Current
- Provide service to customers in an efficient and friendly manner.
- Actively listen to customers who have concerns and proactively address their concerns.
- Take responsibility for accuracy on all orders to a high standard and to the customers satisfaction.
- Provide exceptional team support via helping others or taking on additional shifts where required.
- Manage eftpos and cash handling.
- Proactively monitor stock to maintain efficiency in customer interactions.
Volunteer - Animal Care Assistant
RSPCA
Wacol, QLD
11.2020 - 10.2021
- Cleaning of animals' pens to ensure high levels of hygiene are maintained.
- Ensuring animals remain stocked with food, water, bedding, and toys.
- Providing general tidy up and other assistance to ensure Animal Care Campus environment is presentable to staff and customers.
- Spending quality time with all animals and providing them with the opportunity to interact with other animals, toys, and people where appropriate.
- Following RSPCA philosophy of positive reinforcement with all animal interactions.
Education
Bachelor of Psychological Science -
Griffith University
Mt Gravatt, QLD11.2021
Bachelor of Design (1st Year Only) -
Griffith University
South Bank, QLD02.2019
Skills
- Communication skills
- Time Management
- Problem Solving
- Teamwork Skills
- Active Listening
- Conflict Resolution
- Written and Verbal Communication
- Computer Skills
- POS & Cash Handling
- Service Standard Compliance
- Order Fulfillment
- Stocking and Replenishing
Timeline
Volunteer - Animal Care Assistant
RSPCA
11.2020 - 10.2021
Front Counter Sales/Cafe Crew Member
McDonald's
10.2016 - Current
Bachelor of Psychological Science -
Griffith University
Bachelor of Design (1st Year Only) -
Griffith University
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