Summary
Overview
Work History
Education
Skills
Timeline
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Emily Feldtmann

Shepparton ,VIC

Summary

Growing hairstylist with experience in colours, balayage and foil techniques, at Shepparton Mainwaves. Client consultations are very important to myself, ensuring client satisfaction and loyalty. Skilled in salon cleanliness, contributing to a safe and welcoming environment. Demonstrated ability to manage high client volumes, achieving the best results. Proficient in both women and men’s styling, with a commitment to continuous learning and excellence.

Overview

8
8
years of professional experience

Work History

Apprentice Hairstylist

Shepparton Mainwaves
Shepparton, VIC
10.2020 - Current
  • Experience with all types of hair cuts.
  • Experience in applying colour and foils
  • Answered telephone calls to provide information and schedule appointments.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and learn new techniques.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Customised hair colour formulations to create unique looks and enhance client's appearance.
  • Ensuring client satisfaction with each service.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.
  • Developed loyal following of clients by providing my services.

Retail

Kmart
Shepparton
11.2016 - 10.2020
  • Tagged and prepared new merchandise for retail sales..
  • Completed safety training and certifications to minimise risk of infection or injury to customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in training new employees on store policies and procedures.
  • Participated in regular inventory counts.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered incoming calls to provide product information, features and benefits.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

School Based Hairdresser

Dolce
02.2018 - 12.2019
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.

    • Education

    Hairdressing

    Go TAFE
    Shepparton

    Complemented Year 12 -

    Shepparton High School
    Shepparton, VIC
    12.2019

    Skills

    • Balayage and foil technique
    • All over colouring
    • Salon cleanliness
    • Client Consultations
    • Scalp Massage
    • Women and men’s hair styling

    Timeline

    Apprentice Hairstylist

    Shepparton Mainwaves
    10.2020 - Current

    School Based Hairdresser

    Dolce
    02.2018 - 12.2019

    Retail

    Kmart
    11.2016 - 10.2020

    Hairdressing

    Go TAFE

    Complemented Year 12 -

    Shepparton High School

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    Emily Feldtmann