- Enjoy participating in swimming for overall physical and mental well-being I have also enjoyed playing in a range of different sporting teams including netball, softball and OzTag
- Growing herbs, vegetables, fruits and flowers in my home garden
- I enjoy cooking for friends and family gatherings
- Crafting and DIY Projects
- Avid Reader
Emily Frey
South Windsor
Summary
Enthusiastic Paralegal with proven track record in providing comprehensive administrative support to solicitors. Capable of managing complex legal documentation and ensuring case files and calendars are meticulously organised. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in fostering client and external stakeholder relationships and streamlining office procedures, valued for reliability and flexibility.
Overview
12
12
years of professional experience
Work History
Paralegal
Turner Freeman Lawyers
07.2023 - Current
- Strong understanding of process in motor vehicle accident claims, workers compensation, work injury damages, total and permanent disablement, public liability and occupiers' liability
- Streamlining practice processes, increasing efficiency and productivity within the practice
- Drafting legal documents including submissions (CTP)/applications to the Personal Injury Commission, briefs, correspondence and mediation and tender bundles
- Fostering relationships with external stakeholders to obtain fast-tracked medico-legal appointments and receipt of reports
- Communicating with clients, managing concerns and expectations, providing updates on the progression of claims, receiving positive client reviews
- Collaborating with a large team, taking a leadership role in training new staff and delegating tasks
- Managing file organisation, ensuring timely resolution of disputes and causes of action
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Conducted detailed client intakes and entered information into company database.
- Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
- Enhanced case preparation efficiency by organizing and maintaining comprehensive digital filing system.
- Streamlined office communication and improved case management with meticulous record-keeping and scheduling.
- Taking initial new client enquiries, opening files and arranging conferences
- Billing and closing files
- Maintaining data entry on Aderant Expert and developing Excel spreadsheets to ensure all matters progress efficiently and within required time frames
Legal Assistant
Turner Freeman Lawyers
02.2019 - 07.2023
- Liaising with clients providing updates on the progression of claims
- Drafting documents including Personal Injury Commission applications, briefs and correspondence
- Transcription with a 65 word per minute typing average
- Taking initial new client enquiries, opening files and arranging conferences
- Billing and closing files
- Diary management
- General administration and other adhoc duties including reception relief
Legal Assistant
Gerard Malouf and Partners
01.2018 - 02.2019
- Medical negligence, public liability and work injury damages
- Liaising with clients
- Drafting documents including briefs and correspondence
- Compilation of mediation and tender bundles
- Filing pleadings on the Online Registry
- Transcription with a 65 word per minute typing average
- Opening files
- Billing and closing files
- Diary management
- General administration and other adhoc duties including reception relief
Office Assistant
Gerard Malouf and Partners
06.2017 - 01.2018
- Filing, transcription, reception relief, photocopying, managing incoming faxes, general adhoc office duties
Shift Manager
McDonald's
10.2016 - 06.2017
- Accounting for all cash registers at the end of each shift and balancing the safe
- Answering all phone calls to the store and resolving any complaints
- Daily stock take of all store items, completing Food Safety tests when transitioning between menus
- Supervising between 4 and 12 crew members and crew trainers per shift
- Overseeing all operations from greeting customers to supervising the quality of speed of service
Crew Trainer
McDonald's
12.2013 - 10.2016
- Training crew members in daily activities such as serving customers and preparing food
- Assessing the skills of fellow crew members
- Assisting and guiding crew members with any tasks that they may require assistance to complete
Crew Member
McDonald's
03.2013 - 12.2013
- Greeting customers and taking their orders, assisting customers through the ordering process
- Operating the cash register
- Cooking menu items
- Keeping the restaurant and kitchen area clean at all times whilst completing other assigned tasks
Education
HSC - Advanced English, Modern History, Ancient History, PDHPE, Biology
Wyndham College
Quakers Hill, NSW10.2016
Year 7-Year 10 -
Quakers Hills High School
Quakers Hill12.2014
Skills
- Clear, confident and concise written and verbal communication
- Time management and prioritisation
- Attention to detail
- Organisation
- Work well under pressure
- Strong team player
- Autonomous
- Desire to learn and develop new skills
- Typing accuracy
- Proficient with technology and file management systems
- Case management
- Client communication
Accomplishments
Promoted to Paralegal after 4 years of employment as a Legal Assistant.
Premier's Centenary of ANZAC Youth Scholarship Winner 2014.
Interests
Timeline
Paralegal
Turner Freeman Lawyers
07.2023 - Current
Legal Assistant
Turner Freeman Lawyers
02.2019 - 07.2023
Legal Assistant
Gerard Malouf and Partners
01.2018 - 02.2019
Office Assistant
Gerard Malouf and Partners
06.2017 - 01.2018
Shift Manager
McDonald's
10.2016 - 06.2017
Crew Trainer
McDonald's
12.2013 - 10.2016
Crew Member
McDonald's
03.2013 - 12.2013
HSC - Advanced English, Modern History, Ancient History, PDHPE, Biology
Wyndham College
Year 7-Year 10 -
Quakers Hills High School
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