Emily Gannon

Dynamic Patient Support Assistant with a strong work ethic and effective communication skills, recognized for enhancing patient experiences at Sunshine Coast University Hospital. Proven ability to prioritize under pressure and maintain patient confidentiality while delivering compassionate care. Committed to continuous growth and collaboration with healthcare teams to achieve optimal patient outcomes.

University of the Sunshine Coast

· Bachelor of Nursing Science

Additional Qualifications:

· First Aid and CPR certificate

· Blue Card and Yellow card

· Respirator Fit Tested

· APRAH Registration (Processing)

Completed mandatory clinical, safety, and hospital systems training across Sunshine Coast University Hospital and Buderim Private Hospital, including Basic Life Support, patient handling, infection control, electronic medical records, and workplace standards.

• Mitchell Eldridge, Preceptor at Sunshine Coast University Hospital for Internship on ward 3D, 0488 353 916, Mitchell.eldridge@Health.qld.gov.au
• Jennifer Green, Student Facilitator at Buderim Private hospital + USC tutor for Preparation for Practice 3, jgreen1@usc.edu.au
• Hannah Vo, Owner of Cafe Venice, 0431 313 126

• Sunshine Coast University Hospital, Cardiology, Endocrinology, General Medical, 360, 06/01/25, 08/31/25, Provided safe, patient-centred care to individuals with acute cardiac, endocrine, and general medical conditions, adapting to high-acuity and rapidly changing clinical needs. Applied advanced assessment skills to monitor cardiovascular, respiratory, and metabolic status, escalating changes promptly to ensure timely interventions. Assisted in complex medication administration, IV therapy, and wound management under RN supervision, adhering strictly to safety protocols and hospital policy. Delivered patient education to support self-management of chronic conditions and improve discharge readiness. Worked collaboratively within a fast-paced multidisciplinary team to optimise patient outcomes and continuity of care.
• Buderim Private Hospital, Cooinda Mental Health Unit, 160, 04/01/25, 05/31/25, Gained knowledge of mental health conditions, their presentations, and treatment pathways. Built therapeutic relationships with patients using active listening and empathetic communication. Assisted with patient observations, documentation, and supervised mental state assessments/admissions. Collaborated with the multidisciplinary team in care planning and review meetings. Applied risk assessment and de-escalation techniques to maintain a safe, supportive environment.
• Sunshine Coast University Hospital, Ambulatory Care Centre; Renal, Surgical, Vascular, ENT, Day Unit Infusion and Therapy, 120, 10/01/24, 11/30/24, Performed and interpreted trial of voids and bladder scans independently; assisted with insertion and removal of indwelling catheters under supervision. Assisted with chronic wound management, negative pressure wound therapy (NPWT), and complex dressing changes. Monitored and documented patient status pre and post-treatment, escalating changes promptly in accordance with QADDS. Provided patient education on procedure aftercare, wound care, and hydration/urinary health. Administered and monitored IV therapy and infusion treatments under RN guidance, including cannula care and post infusion observation. Collaborated with multidisciplinary teams to coordinate safe discharge and follow-up care.
• Sunshine Coast University Hospital, Rehabilitation Ward, 120, Assisted with patient transfers, mobility programs, and activities of daily living. Administered medications ensuring 5 rights and 3 checks. Maintained infection prevention and control standards. Monitored vital signs and reported changes in patient condition promptly as per hospital policy/guidelines. Liaised with healthcare team and communicated effectively to support patient care and ongoing plan. Assisted with documentation, ensuring clear, concise and containing relevant details of care.
• Blue Care Warana Beach Wood, Aged care, 80, Provided assistance with personal hygiene, feeding, repositioning, and mobility. Supported residents' emotional wellbeing and encouraged social engagement. Maintained infection prevention and control standards. Obtained vital signs and performed various physical assessments and escalated appropriately according to facility guidelines and policy.