Emily Garrett

• Built strong relationships with clients through regular communication and understanding the needs of the organisation and the facilities themselves.
• Negotiated salary packages on behalf of both the client and the candidates to ensure successful placements.
• Improved client satisfaction by consistently providing high-quality candidates for various positions.
• Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
• Contributed to business development efforts by identifying potential new clients within target industries or markets.
• Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
• Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
• Operated and maintained applicant tracking and candidate management systems.
• Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
• Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
• Assisted with writing job postings and job descriptions for boards.

Key Achievements-

• Billed $150,000 in an essentially 'Cold' desk' in the first billing quarter ahead of the more established desks of NSW and Vic
• Billed $130,000 in the 2nd quarter to just fall under the top biller for a 2nd quarter in a row.
• Signed on several new clients within the Qld sector to become part of their Preferred Suppliers.
• 5-star feedback from candidates reviewing their experience working with me as their recruiter to secure positions within well established aged care organisations that aligned with their job criteria.

• Built a successful permanent aged care desk from essentially a 'cold desk, billing over $150,000K in a 9 month period.
• Operated and maintained applicant tracking and candidate management systems.
• Coordinated incoming job requisitions and applications.
• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Conducting client meetings to establish the recruitment needs of the organisation and strengthen client relations.
• Acting with an ethical and honest approach when working with both clients and candidates.
• Discussing TOB's with potential clients and negotiating fees with higher managements approval in order to secure retained business.
• Negotiating pay and salary rates and finalising arrangements between client and candidate
• Built and maintained solid client and candidate relationships.
• Verified applicant references and employment details.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Pre-screened and formatted resumes prior to sending to client human resources departments for consideration.
• Worked with recruiting teams and human resources representatives to accomplish hiring objectives according to client brief.

• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with numerous veterinary practices on the northern beaches to bring on new business and increase market share.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Implemented quality control systems to boost overall product consistency and reliability.
• Invoicing and emailing referring vets of services performed through Xero.
• Administering sedation and monitoring patients undergoing imaging procedures.
• Scheduling procedures each day in order to maximise efficiency and decrease driving times between appointments.
• Writing patient reports, including the recording of measurements and any notable findings.

• Developed policies and procedures for effective clinical operations.
• Compiling agendas, recording and publishing team meeting notes.
• Organising departmental meetings- liaising with coordinators staff and management and to arrange the logistics of these meetings.
• Running ECC and management meetings on a fortnightly basis.
• Conducting interviews for potential employees- including email correspondence, zoom or face to face interviews and arranging trial shifts for potential employees.
• Arranging one on one meetings with department coordinators to discuss any problems arising and implement new policies and procedures to resolve these issues.
• Gathering documentation for onboarding of new employees and setting up of employee profiles in our HR Platform.
• Rostering of nursing staff across all departments including management of annual and sick leave.
• Compiling and conducting staff performance reviews.
• Maintaining and nurturing thepeople and culture at Northside Vets including the encouragement of collaboration between departments using effective communication tools.
• Managing, arranging and supervising of vets students from Sydney University whilst on placement at Northside Vets.
• Managing relations between NOVA employment and Northside Vets which included regular meetings with NOVA supervisors to troubleshoot problems arising and find ways to improve employee productivity and morale.
• Compiling job descriptions for new employees and department coordinators.

• Putting request forms together for radiologists for patient procedures.
• Working with department coordinators to organise imaging schedule and arranging the order of the day. This would be dependant on the urgency of these cases and whether surgery would be required following the imaging procedure.
• Maintenance of equipment including ultrasound and CT machine.
• Monitoring sedation and anaesthesia for patients undergoing imaging procedures.
• Performing tube warm of CT machine and setting up and calculation of contrast for power injector.
• Performing CT scans on patients.
• Recording patient vitals and drug administration dosages on patient files.
• Attaching reports to patient files and notifying specialists of results via email.
• Liaising with referring vets and their clients to organsie external CT's. This would include management of the case from Patient admission through to patient discharge.

• Managing bookings both over the phone and online.
• Liaising with referring vets in regards to procedure protocols and managing client expectations.
• Invoicing and emailing referring vets of services performed through Xero.
• Administering sedation and monitoring patients undergoing imaging procedures.
• Scheduling procedures each day in order to maximise efficiency and decrease driving times between appointments.
• Writing patient reports, including the recording of measurements and any notable findings.
• Putting together preferred sedation protocols for referring vets to assist them with patient preparation prior to their procedure.
• Management of client relations- this included maintaining Client database and making sure all information was correct and up to date.
• Organising marketing material for referring vet practices including our procedures, price lists and availability for bookings.

• Monitored nursing care, patient assessment processes and treatment implementations.
• Managing day to day operations in the clinic.
• Recruitment of new staff members.
• Compiling and running staff performance reviews
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Supervised, directed and motivated high-quality performance from nursing staff.
• Performed patient assessments and adjusted care plans accordingly.
• Fostered improvement in staff development, personnel training and standards of patient care.
• Reception duties- including answering phones, booking appointments, checking in patients and finalising invoices for payment.
• In-House pathology-including blood collection, slide smear preparations and in-house urinalysis.
• Dental procedures- scale and polish
• Surgical assistant- scrubbing in and assisting vet with surgical procedures.
• Catheter placement
• Drug orders and stock control
• Running of staff meetings- including compiling agendas and publishing meeting notes for staff members
• Compiling staff performance reviews and performance management.

• Small animal anesthesia- including patient preparation and monitoring and recording patient vitals during anaethesia
• Performing patient treatments.
• Catheter placement
• Venipuncture
• In-House diagnostics including slide smear preparation and urinalysis.
• Radiography- Including positioning of patients for optimal imaging.
• Client services- Including answering phones, booking appointments and finalising payments.
• Provided product knowledge to clients regarding treatments and preventatives.
• Used coordination and planning skills to achieve results according to schedule.

• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Small animal anaesthesia
• Radiology
• Fluid Therapy
• In-House pathology
• Catheter placement
• Reception duties
• Collaborated with vets to assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Management of patients recovering from medical or surgical procedures.
• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Catheter placement
• Administering of I.V and I.M medications
• Venipuncture
• Monitoring of anaesthesia and recording of patient vitals

• Managed care from admission to discharge.
• Administered medications and treatment to patients and monitored responses while working alongside the vets to adjust patient care plans as needed.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Monitoring anaesthetics for surgical patients
• I.V Fluid therapy
• Reception duties
• In- House pathology- slide preparations and urinalysis
• Drug ordering and stock maintenance
• Training of new staff and making sure hospital policies and protocols are carried out safely and effectively.

• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Supervised, directed and motivated high-quality performance from nursing staff.
• Performed patient assessments and adjusted care plans accordingly.
• Monitoring and recording vitals for patients undergoing surgical procedures.
• Compiling and publishing of staff rosters including leave management
• In-House pathology
• Organised team meetings and composed notes to publish to employees.
• Catheter placement
• Compiling post operative patient care management plans and educating clients on best way to manage their pets after surgery.