Summary
Overview
Work History
Education
Skills
References
Timeline
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Emily  Geronazzo

Emily Geronazzo

Melbourne,VIC

Summary

Energetic and approachable professional with a strong background in administration, customer service, and beauty therapy. Known for creating positive experiences, building genuine relationships, and bringing a supportive, can-do attitude to every team.

Highly organized, adaptable, and committed to delivering an exceptional service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Bela Beauty College
Melbourne , VIC
07.2023 - 09.2025
  • Responded promptly to customer queries on social media accounts.
  • Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided administrative support for student programs, including data entry and record keeping.
  • Assisted with event planning by coordinating reservations, seating arrangements, and catering orders.
  • Managed a high volume of outbound calls, responding quickly and accurately to customer inquiries.

Beauty Therapist

My Skin Clinics
Melbourne , VIC
03.2022 - 07.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed daily financial transactions such as processing payments from customers.
  • Provided beauty treatments such as facials, laser hair removal, teeth whitening and clinical peels to clients.
  • Operated equipment and machinery according to safety guidelines.

Retail Worker

Elite Eleven
Melbourne, VIC
03.2022 - 05.2023
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent customer service by resolving customer inquiries promptly and professionally.
  • Resolved customer complaints in a professional manner while upholding company standards of quality service.

Education

Diploma - Beauty Therapy

Elly Lukas
Melbourne, VIC
10-2022

Skills

  • Relationship Building & Customer Service
  • Strong Communication & Problem-solving skills
  • Beauty Therapy & Retail Experience
  • Adaptability & Multitasking
  • Sales & Marketing Support

References

References available upon request.

Timeline

Administrative Assistant

Bela Beauty College
07.2023 - 09.2025

Beauty Therapist

My Skin Clinics
03.2022 - 07.2023

Retail Worker

Elite Eleven
03.2022 - 05.2023

Diploma - Beauty Therapy

Elly Lukas
Emily Geronazzo