Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Gullen

Toowoomba,QLD

Summary

Part of my positions ive helped students integrate into campus and navigate daily life. Caring, determined and friendly with remarkable strengths in coaching students, supporting application processes and planning engaging, fun events.

I am looking to obtain an ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Hardworking and reliable with strong ability to listen and cooperate with all directions given

Personable and driven individual with strong interpersonal and communication skills, well-suited for client-focused roles. Possesses foundational understanding of sales strategies and CRM software, coupled with ability to quickly learn and apply advanced sales techniques. Aims to drive significant growth and positive client relationships.

Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.

Overview

2023
2023
years of professional experience

Work History

Sales Consultant

Telstra Shop
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.

Waiter

Rashays
12.2022 - 02.2023
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Reviewed daily specials, menu changes and service specifications.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Filled condiments and napkin containers during slack periods.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Served food and beverages to patrons and confirmed complete orders.

Student Ambassador

University of Southern Queensland
02.2021 - 02.2023
  • Helped with registration processes and applications.
  • Selected personal degrees based on interests and skills to add value to outreach work and personal educational goals.
  • Worked with other student ambassadors to plan, organize and evaluate programming to meet student needs.
  • Attended or conducted information sessions and application workshops to assist students with course registrations.
  • Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
  • Represented university of Southern Queensland at career fairs, school visits and other informational programs to increase enrollment.
  • Conferred with other managers to identify trends or key group interests or concerns.

Retail Team Member

City beach
02.2022 - 11.2022
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained attractive merchandise displays to maximize purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Education

Bachelor of Visual Arts Majoring in Psychology - Visual Art And Psychology

University of Southern Queensland
Toowoomba

Pathways - Indigenous Higher Education Pathways Program

University of Southern Queensland
Toowoomba
07.2021

High School Diploma -

Nanango State High School
Nanango
11.2020

Skills

  • Food Inspection
  • Food Safety Understanding
  • Point of Sale (POS) System Operations
  • Relationship Building
  • High Energy and Stamina
  • PPE Guideline Compliance
  • Cleaning and Sanitizing
  • Ability to Lift 30 Pounds
  • Team Player
  • Attention to details
  • Advanced customer service skills
  • Work as a team and give guidance when needed

    • Qualifications

    - Certificate II Kitchen operations (2020)

    - Certificate II Business (2020)

    - vocational pathways (2020)

    - First Aid certificate (2020)

  • Sales expertise
  • Network development
  • Type marketing

Timeline

Waiter

Rashays
12.2022 - 02.2023

Retail Team Member

City beach
02.2022 - 11.2022

Student Ambassador

University of Southern Queensland
02.2021 - 02.2023

Bachelor of Visual Arts Majoring in Psychology - Visual Art And Psychology

University of Southern Queensland

Pathways - Indigenous Higher Education Pathways Program

University of Southern Queensland

High School Diploma -

Nanango State High School

Sales Consultant

Telstra Shop

Similar Profiles

CREATE PROFILE
Emily Gullen