Emily Harden
Keiraville
Summary
Experienced Team Supervisor and Market Stall Assistant with a strong background in customer service and collaborative teamwork. Strong critical thinking and problem-solving abilities, thriving in high-pressure environments while maintaining effective communication. Demonstrated ability in efficient time management, proficiently handling tasks such as stocking and refilling products, assisting customers, and operating cash registers. Eager to bring these skills to a team that values growth and development opportunities.
Overview
7
7
years of professional experience
Work History
Team Supervisor
Blessed Bowls
08.2024 - Current
- Ensured high standard of customer service was maintained at all times
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Trained newly hired employees on routine tasks and customer service.
- Processed orders on POS system and accepted cash and charge payments.
- Maximized team productivity by delegating tasks and supervising other staff members on shift
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Bakery Assistant / Cashier
Corrimal Bakehouse
10.2023 - 12.2024
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated baked goods and designed visually appealing displays of finished products.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Market Stall Assistant
Oaks Organics
05.2022 - 03.2024
- Set up and managed the display of farm produce at local markets.
- Greeted guests in with friendliness and professionalism.
- Fielded customer questions to share information about products, availability, and pricing.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card and transactions to complete customer purchases.
Farm Hand
Oaks Organics
09.2018 - 04.2019
- Completed agricultural tasks such as; Feeding livestock, collecting and packaging product, and maintaining cleanliness of animal sheds.
- Assisted with animal care and farm maintenance, contributing to overall productivity of the farm.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
Education
Bachelor of Science - Ecology And Conservation Biology
University of Wollongong
Wollongong, NSW08-2026
High School Diploma -
Holy Spirit College
Bellambi, NSW09-2023
Skills
- Communication
- Customer service
- Time management
- Problem-solving
- Organisational skills
- Effective leadership
Timeline
Team Supervisor
Blessed Bowls
08.2024 - Current
Bakery Assistant / Cashier
Corrimal Bakehouse
10.2023 - 12.2024
Market Stall Assistant
Oaks Organics
05.2022 - 03.2024
Farm Hand
Oaks Organics
09.2018 - 04.2019
Bachelor of Science - Ecology And Conservation Biology
University of Wollongong
High School Diploma -
Holy Spirit College
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