Emily Harvey
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position within the sporting industry. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Membership Sales and Service Officer
Richmond Football Club
01.2024 - Current
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
Administration Supervisor
Bunnings Warehouse
10.2016 - 12.2023
- Screen and transfer incoming calls, take messages and transmit information and documents to internal personnel.
- Collect, validate and distribute information to employees.
- Aided colleagues, managers and customers through regular communication and assistance.
- Manage email enquiries and delegate to appropriate contact
- Deliver exceptional customer service
- Provide support and assistance to leadership team
Marketing Assistant
Zest Marketing
03.2022 - 06.2022
- Created engaging content for LinkedIn, Facebook and Instagram.
- Assist in email marketing through MailChimp
- Compiled product, market and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Wrote engaging and successful marketing, advertising and website copy.
- Scheduled posts and tasks through Later
Beauty Therapist
Victoria’s Medical Clinic
11.2018 - 04.2020
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
MBA - Sports Management
Deakin University
Melbourne, VIC11.2024
Bachelor of Business/Marketing - Marketing
Swinburne University of Technology
Melbourne, VIC03.2022
Skills
- Customer Needs Assessments
- Business Administration
- Attention to Detail
- Microsoft Office
- Customer Experience
- Team Collaboration
- Administrative and Clerical Support
Timeline
Membership Sales and Service Officer
Richmond Football Club
01.2024 - Current
Marketing Assistant
Zest Marketing
03.2022 - 06.2022
Beauty Therapist
Victoria’s Medical Clinic
11.2018 - 04.2020
Administration Supervisor
Bunnings Warehouse
10.2016 - 12.2023
MBA - Sports Management
Deakin University
Bachelor of Business/Marketing - Marketing
Swinburne University of Technology
Similar Profiles
David AstburyDavid Astbury
Athlete at Richmond Football ClubAthlete at Richmond Football Club
Xavier BurnsXavier Burns
Commercial Development Manager at Richmond Football ClubCommercial Development Manager at Richmond Football Club
Ebony ThomasEbony Thomas
Social Media Coordinator Intern at Williamstown Football ClubSocial Media Coordinator Intern at Williamstown Football Club