Emily Harvey
Sydney,NSW
Summary
Goal - Driven assistant store manager with a proven track record at Reece Plumbing, excelling in customer service and inventory management. Demonstrated leadership in training staff and resolving conflicts, ensuring high customer satisfaction. Skilled in effective communication and work planning, consistently achieving operational goals while fostering a collaborative team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Reece Plumbing
2650, NSW
08.2022 - Current
- Assisted in managing daily store operations and customer service initiatives.
- Trained staff on product knowledge and effective sales techniques.
- Supported the development of team schedules and shift assignments.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Kitchen Hand
The Hungry Italian
2156, NSW
06.2021 - 12.2022
- Assisted chefs in food preparation and ingredient organization.
- Maintained cleanliness of kitchen equipment and work surfaces.
- Managed inventory by restocking supplies and ingredients regularly.
- Supported the team during busy service periods by expediting orders.
Front End Cashier
Woolworths
2156, NSW
11.2020 - 09.2022
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and electronic payments accurately.
- Managed inventory by restocking items on shelves as needed.
Apprentice Carpenter
HIA
2650, NSW
12.2021 - 07.2022
- Assisted skilled carpenters in constructing residential frameworks and structures.
- Operated hand and power tools for cutting, shaping, and assembling wood materials.
- Followed safety protocols to ensure a secure work environment on construction sites.
- Measured and marked materials according to specifications for accurate installations.
- Collaborated with team members to complete projects within set timelines.
Education
High School Diploma -
Oakhill Catholic College
Castle Hill, NSW11-2021
Skills
- Customer service
- Inventory management
- Leadership skills
- Time management
- Effective communication
- Conflict resolution
- Work Planning and Prioritization
Affiliations
- Camping and touring
- Learning and developing new skills
- Play Rugby Union
Languages
English
Native/ Bilingual
Certification
- Full driver's license
- Forklift license
- White card
About me
- I am originally from Sydney and currently residing in Wagga Wagga (2650), and I am planning to relocate back to Sydney in October. I am seeking a career change and am highly motivated to return to a hands-on role where I can apply my skills and enthusiasm in a dynamic, practical environment
Timeline
Assistant Store Manager
Reece Plumbing
08.2022 - Current
Apprentice Carpenter
HIA
12.2021 - 07.2022
Kitchen Hand
The Hungry Italian
06.2021 - 12.2022
Front End Cashier
Woolworths
11.2020 - 09.2022
High School Diploma -
Oakhill Catholic College