Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
About me
Timeline
Generic

Emily Harvey

Sydney,NSW

Summary

Goal - Driven assistant store manager with a proven track record at Reece Plumbing, excelling in customer service and inventory management. Demonstrated leadership in training staff and resolving conflicts, ensuring high customer satisfaction. Skilled in effective communication and work planning, consistently achieving operational goals while fostering a collaborative team environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Reece Plumbing
2650, NSW
08.2022 - Current
  • Assisted in managing daily store operations and customer service initiatives.
  • Trained staff on product knowledge and effective sales techniques.
  • Supported the development of team schedules and shift assignments.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Kitchen Hand

The Hungry Italian
2156, NSW
06.2021 - 12.2022
  • Assisted chefs in food preparation and ingredient organization.
  • Maintained cleanliness of kitchen equipment and work surfaces.
  • Managed inventory by restocking supplies and ingredients regularly.
  • Supported the team during busy service periods by expediting orders.

Front End Cashier

Woolworths
2156, NSW
11.2020 - 09.2022
  • Processed customer transactions efficiently at the checkout counter.
  • Assisted customers with product inquiries and recommendations.
  • Handled cash, credit, and electronic payments accurately.
  • Managed inventory by restocking items on shelves as needed.

Apprentice Carpenter

HIA
2650, NSW
12.2021 - 07.2022
  • Assisted skilled carpenters in constructing residential frameworks and structures.
  • Operated hand and power tools for cutting, shaping, and assembling wood materials.
  • Followed safety protocols to ensure a secure work environment on construction sites.
  • Measured and marked materials according to specifications for accurate installations.
  • Collaborated with team members to complete projects within set timelines.

Education

High School Diploma -

Oakhill Catholic College
Castle Hill, NSW
11-2021

Skills

  • Customer service
  • Inventory management
  • Leadership skills
  • Time management
  • Effective communication
  • Conflict resolution
  • Work Planning and Prioritization

Affiliations

  • Camping and touring
  • Learning and developing new skills
  • Play Rugby Union

Languages

English
Native/ Bilingual

Certification

  • Full driver's license
  • Forklift license
  • White card

About me

  • I am originally from Sydney and currently residing in Wagga Wagga (2650), and I am planning to relocate back to Sydney in October. I am seeking a career change and am highly motivated to return to a hands-on role where I can apply my skills and enthusiasm in a dynamic, practical environment

Timeline

Assistant Store Manager

Reece Plumbing
08.2022 - Current

Apprentice Carpenter

HIA
12.2021 - 07.2022

Kitchen Hand

The Hungry Italian
06.2021 - 12.2022

Front End Cashier

Woolworths
11.2020 - 09.2022

High School Diploma -

Oakhill Catholic College

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Emily Harvey