Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Work Availability
Work Preference
Additional Information
Interests
Timeline
Generic

Emily Herbert

cashier/cleaner/kitchen hand/ team player.
Bundaberg,QLD

Summary

Friendly and reliable check-out operator offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

I am a Trustworthy and dedicated person with at least 6 years of experience serving customers and operating register's, and industrial cleaning in mining. Managing camp operation with cleaning and assisting chefs with there responsibilities. Cheerful when assisting customers with requests and meeting special needs. I am a Reliable employee seeking a position in your company, Offering excellent communication and good judgment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Checkout Operator/ Bakers Assistant

Coles Palmerston
01.2012 - 12.2015
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
  • Promoted store loyalty programs to increase customer engagement and retention rates.
  • Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
  • Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Adhered closely to safety protocols when bagging items, minimizing risk of damage or breakage during transport.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Utility Worker/kitchen Hand

Cater Care Services
03.2007 - 02.2011
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
  • Provided support during large events or functions through efficient task delegation among kitchen staff members.
  • Increased productivity within the kitchen through proactive identification of process improvements and implementing changes where needed.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Assisted chefs in menu planning processes through providing input on seasonal ingredients availability or cost-effective options for dish creation.
  • Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Showcased versatility by adapting quickly to changing menu items, cooking techniques, and kitchen equipment as needed.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Transported food items from storage areas to kitchen for prepping.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Followed recipes and chef instructions to prepare food correctly.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Learned other teammates' work tasks to train as backup.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Removed trash and cleaned kitchen garbage containers.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.
  • Assisted in setting up and breaking down kitchen stations.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Maintained high personal grooming standards and uniform presentation.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Lifted and carried heavy materials.
  • Trained new staff on food preparation and safety procedures.
  • Used manual or electric appliances to clean, peel, slice and trim foods.

Conservation Landcare Management

Green Corps
04.2006 - 10.2006
  • Enhanced ecosystem health by conducting regular monitoring and maintenance tasks in conservation areas.
  • Restored native habitats by removing invasive species and planting indigenous flora.
  • Improved soil quality through implementing erosion control measures and sustainable land management techniques.
  • Collected valuable data on plant and animal populations, informing management decisions for habitat restoration efforts.
  • Assisted in the development of effective land management plans, prioritizing conservation goals and resource allocation.
  • Facilitated communication between team members during fieldwork operations, ensuring efficient task completion and safety protocol adherence.
  • Conducted regular equipment maintenance and inventory checks to ensure proper functioning and availability of necessary tools for fieldwork.
  • Supported conservation efforts by helping to monitor and assess health of wildlife and habitats.
  • Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.

Education

No Degree - Certificate 3 Education Support

Tafe
Queensland
09.2025

Skills

  • Product Restocking
  • Team Work
  • Team Contribution
  • Point of Sale System Operations
  • Retail Transactions
  • Cash Handling Expertise
  • Processing Payments
  • Multitasking Capabilities
  • Operating Cash Registers
  • Problem Solving Abilities
  • Customer Service Excellence
  • Cleaning industrial kitchens as required when working as a kitchenhand/ cleaner

Affiliations

  • I love horse riding. spending time with my kids before and after school, I also love to draw

Certification

i have an open manual licence, am looking to obtain my motorbike licence as well.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Work-life balanceCareer advancementPaid sick leaveFlexible work hoursPersonal development programsWork from home optionCompany Culture

Additional Information

whilst i have experience in the hospitality indusrty as a kitchen hand and cleaner i would also like to widen my abilities in trying something new. i am interested in administration and banking that sort of thing. i have little to no experience in these areas but i can promise you, you would not regret hiring me. i am eager to learn and trustworthy .

Interests

Horse riding, XT training, anything energetic, spending time with my kids, archery, swimming, exploring the world i am all bout experiences, love to learn

Timeline

Checkout Operator/ Bakers Assistant

Coles Palmerston
01.2012 - 12.2015

Utility Worker/kitchen Hand

Cater Care Services
03.2007 - 02.2011

Conservation Landcare Management

Green Corps
04.2006 - 10.2006

No Degree - Certificate 3 Education Support

Tafe

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Emily Herbertcashier/cleaner/kitchen hand/ team player.