Emily Hickson

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.

• Cat handling and wellness checks
• Daily medication administer
• Clean, disinfect and maintain high standards of hygiene and cleanliness of cat enclosures and general work areas
• House keeping
• Guest checking in and check out process
• Cat food stock take
• Maintain the upkeep of animal records

- provided the elderly with a safe environment to live in

- prepare and present food to residents

- dealing with complaints from residents and their families

• Provided excellent customer service
• Dealing with customer complaints
• Re stock and facing shelves in the store
• Prepare and present food to customers
• Handling money
• OHS
• Great training program