Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Hinton

Raymond Terrace,NSW

Summary

Experienced with providing excellent customer service and maintaining organised store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.

Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.

Overview

11
11
years of professional experience

Work History

Retail Worker

Jeanswest
03.2025 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled cash transactions accurately and efficiently

Reference: Nicole (store Manager)

0422 745 566

Assistant

KFC
11.2013 - 02.2025
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Facilitated onboarding process for new hires, accelerating their integration into team.
  • Oversaw recruitment and onboarding processes for new employees.
  • Managed rostering procedures for a staff of 40+.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Coordinated staff gatherings.
  • Lead the team with a positive environment to achieve set goals throughout the day

Reference: Ryan saville (store manager)

0432 771 161

Education

Year 12 Certificate -

Irrawang High School
Raymond Terrace

Skills

  • Patience and empathy
  • Customer service
  • Reliability and punctuality
  • Cash handling accuracy
  • Display maintenance
  • Payment processing
  • POS systems
  • Complaint handling
  • Upselling strategies
  • Multitasking

Timeline

Retail Worker

Jeanswest
03.2025 - Current

Assistant

KFC
11.2013 - 02.2025

Year 12 Certificate -

Irrawang High School
Emily Hinton