Emily Holliday
Coomera
Summary
Experienced Crew Trainer at McDonald's with a strong background in customer service and employee development in a fast-paced environment. Proven ability to enhance team performance and satisfaction through leadership and multitasking. Skilled in cash handling, safety standards, and maintaining organized workspaces. Ready to apply communication, teamwork, and service skills to contribute effectively in a new field.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
05.2022 - Current
- Set positive example for team members by providing high-quality, efficient service.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Worked well with teammates and accepted coaching from management team.
Education
Year 10 -
Upper Coomera State College
Upper Coomera2022
Certificate III - Business
Helensvale Learning College
Helensvale, QLD2022
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Flexible and adaptable
- Attention to detail
- Multitasking Abilities
Timeline
Crew Trainer
McDonald's
05.2022 - Current
Year 10 -
Upper Coomera State College
Certificate III - Business
Helensvale Learning College
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