Emily Holloway
Springfield,QLD
Summary
Accomplished Planning Assistant at WARP Traffic Management, adept in comprehensive project planning and client relations, ensuring high-quality outcomes and timely delivery. Demonstrates critical thinking and exceptional organizational skills. Proven leadership in team management and a strong work ethic, fostering significant client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Planning Assistant
WARP Traffic Management
Slacks Creek, QLD
11.2023 - Current
- Assisted in the development of comprehensive plans for various projects, resulting in timely completion and high-quality outcomes.
- Managed on-time delivery for proposed work dates by closely monitoring internal and permit turnarounds and addressing potential bottlenecks.
- Point of contact for a vast range of clientele by scoping work requirements and their need for plans and permits.
- Studied and worked with various types or civil engineering plans.
- Designed TGS's to the QGTTM using Rapid Plan.
- Liaised with DTMR, Councils & QPS regarding lodged and active permits, and handled various feedback and discretion from Road Agencies.
- Developed strong working relationships with clients such as supervisors, engineers in communication throughout the plans and permits process.
Operations Assistant
WARP Traffic Management
Slacks Creek, QLD
07.2023 - 11.2023
- Booked and allocated 55-66 jobs during weekdays.
- Oversaw booking requirements to ensure that infield staff's safety and job requirements were facilitated.
- Collaborated with other departments to foster smooth operation of daily processes.
- Managed and problem solved various amount of infield problems.
- Answered and managed incoming and outgoing calls while recording accurate messages in relation to operations, and in distribution to the appropriate department.
- Timely managed and solved incidents and emergencies.
- On call out of hours on a 2-3 week rotation.
Traffic Controller
Adelaide Traffic Control
Adelaide, SA
11.2021 - 07.2023
- Implemented safe worksites compliant to the SA Standards for Workzone Traffic Management.
- Liaised with DIT regarding permits and applications for emergency permits.
- Ability to work in a team and autonomously.
- Displayed leadership in team management.
- Ability to work safely under pressure and in high-risk situations.
- Efficiemtly tended to client and public needs.
- Built rapport with clients.
- Maintained own work vehicle cleanliness, organisation and conducted monthly stock takes.
Education
Certificate III Beauty Services
Colour Cosmetica
Adelaide, SA12.2020
No Degree - Grade 11
Open Access College
Marden, SA12.2018
Skills
- Diligent and dedicated with a large work ethic
- Application of critical and creative thinking in team and customer problems
Certification
- White Card
- Industry Authority
- Traffic Management Implementation
References
Name: Ben Luxford
Former Planning Manager for WARP Traffic Management
Phone: 0407 080 152
Name: James Francis
Owner and Director of Adelaide Traffic Control
Phone: 0478 109 810
Timeline
Planning Assistant
WARP Traffic Management
11.2023 - Current
Operations Assistant
WARP Traffic Management
07.2023 - 11.2023
Traffic Controller
Adelaide Traffic Control
11.2021 - 07.2023
Certificate III Beauty Services
Colour Cosmetica
No Degree - Grade 11
Open Access College