Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Retail Assistant
The Tack Box Saddleworld
06.2022 - Current
I am currently employed as a part time worker at The Tack Box Saddleworld in Tyabb Victoria
This customer facing position has further supported my ability to interact with the public and increased my knowledge on the work behind the scenes of managing a retail store.
I assist in opening and closing procedures, placing work and backorders, maintaining a clean and stocked floor as well as a tidy workers area and organising leather repairs, rug repairs and cleaning.
I also assist customers both on the floor and over the phone.
I take pride in my ability to remain productive during quiet periods or make way through large quantities of stock deliveries.
Mixed Paid and Volunteer Work
Corvid Stud: HORSE PROPERTY
01.2016 - Current
I have completed both paid and volunteer work for a local horse farm over the past 10 years
These jobs have ranged from general horse care and exercise to riding lessons and supporting the sale of client horses
Through this role I have needed to be self motivated to complete the jobs around my study obligations at the time
It was also important to communicate clearly to provide quality customer service.
Work Experience
Frankston Police Station
07.2019 - 07.2019
My mid to long term goal is to enter the Police force to serve and support our local community
To support this goal, I completed voluntary work experience during my time at high school
This experience included observing operations in the call centre during the 2019 bush fire response
I was able to observe best practice crisis communication techniques both between team members and with the public who were often stressed or concerned
Further, I was able to assist officers by managing paper work and supporting general office administration
I was also able to go the Frankston Magistrates Court and observe a proceeding
While doing my work experience, I was able to watch how the officers dealt with difficult people and manage stressful and busy situations
I was also given the opportunity to take fingerprints off a license plate.
Retail Assistant
Mobile Equine Merchandise Store
01.2019 - 01.2020
I worked as a casual worker for an equine merchandise store.
My responsibilities included assisting customers in selecting goods, processing payments, stock management, laybys and online order, opening and closing procedures, supporting social media campaigns, answering phone enquires and managing invoices.
To complete my responsibilities, I used and am familiar with several IT systems including Shopify, Microsoft Outlook, Facebook and Instagram marketing systems.
This work occurred at both a permanent location and Victoria wide event-based stall.
I assisted in both the preparation activities and during the event to ensure the stall ran smoothly.
This public facing role demonstrates my ability to be a self-motivated worker who can effectively communicate within a small but dedicated team to support the needs of the general public.
Work Experience
Tranquil Park Horse Riding School
06.2019 - 11.2023
I completed work experience as a part of my Equine Studies VET Course at a horse-riding lesson property
My responsibilities included general care and exercise of multiple horses during the day
During this work I was able to develop my self motivation and organizational skills
I also helped in cleaning the property and took pride in ensuring the work spaces were neat and safe
The role also included assisting with the lessons which involved, watching the students until the instructor arrived and leading the clients while they rode
I also supported other volunteers in their work by providing horse safety training and support to those that were unfamiliar with general horse care.
In 2023, I returned back into an assistant manager position. This meant I was responsible for teaching riding lessons and directing workers as well as administrative duties, such as bookings and payments.
Work Experience
Pearcedale Primary School
04.2018 - 04.2018
As part of my Year 10 work experience program, I completed one week as a teacher’s assistant at Pearcedale Primary School
This program included assisting children with their math and humanities work.
Education
Year 12 VCE - Mount Erin College -
Mount Erin Secondary College
Frankston
12.2020
Skills
Retail
Multitasking and Organization
Attention to Detail
Flexible Schedule
Communication
Customer Service/Public Relations
Working with children
Problem-Solving
Time management
Self-motivated
Adaptability
Community Activities And Sport
Pearcedale Netball Club Member, 2015-01-01, 2023-12-31