Emily Jarvis
Maryland,NSW
Summary
Offering strong foundation in creativity and customer service with desire to learn and grow in hairstyling industry. Contributes understanding of hair care products and tools, easily adaptable to new techniques and methods. Ready to use and develop styling and customer service skills in emerging stylist role.
Developed skills in fast-paced salon environment, excelling in client communication and service. Demonstrated ability to adapt and learn new techniques quickly, ensuring high-quality results.
Overview
3
3
years of professional experience
Work History
All Round General Laborer
KFC
10.2021 - Current
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Managed multiple tasks in high-volume environment.
- Assisted guests with product knowledge and promotional information upon request.
- Demonstrated knowledge and applied proper food handling standards.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Cleaned kitchen area, counters, food preparation areas and utensils.
- Used value-added suggestive-selling techniques to generate additional sales.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
Emerging Stylist
Pony Hair Studios
10.2024 - 01.2025
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
Team Member
Woolworths
06.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Emerging Stylist
Floss Hair Co
04.2024 - 10.2024
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Front Counter Crew Member
SUBWAY®Restaurants
04.2022 - 04.2022
- Managed multiple tasks in high-volume environment.
- Assisted guests with product knowledge and promotional information upon request.
- Demonstrated knowledge and applied proper food handling standards.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
Education
No Degree - High School Student
Callaghan Collage Jesmond Campus
Callaghan Collage Wallsend Campus 10-2024
Skills
- Working with Teammates
- Step Procedure
- Receipt Reviews
- Service Offering Promotion
- Service Quality
- Rotation Procedures
- Closing Processes
- Public Interaction
- Food and Beverage Service
- Cash and Credit Card Transactions
- Customer Needs Assessments
- Member Services
- Customer Preferences
- Operational Efficiency
- Unpacking Deliveries
- Timely Food Delivery
- Restaurant Operation
- POS Transactions
- Cash Register Operations
- Suggestive Selling
- Customer Deliveries
- Procedure Preparation
- Billing and Payment Processing
- Counter Sanitization
- Station Preparation
- Cash Management
- Clean Countertops
- Merchandise Display Maintenance
- Restock Shelves
- Serve Customers
- Welcoming Guests
- Ingredient and Food Preparation
- Recipe Adjustments
- Safe Work Practices
- Balance Cash Drawers
- Food-Grade Sanitizers
- Managing Orders and Deliveries
- Preventing Food Spoilage
- Cash Drawer Reconciliation
- Process Payments
- Teamwork and Collaboration
- Food Running
- Organization and Time Management
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Teamwork and collaboration
- Store opening and closing
- Relationship building
- Product recommendations
- Organization
- Flexible schedule
- Color theory expertise
- Hair styling
- Customer consultation
Reference
Miss Belinda wennerbom
Email: Belinda.wennerbom@det.nsw.edu.au
Phone: 0425324069
Mr Hayden Thorne
Email: hayden.thorne@det.nsw.edu.au
Phone: 49511811
Education
callaghan collage walsend campus 2020- 2023 year 7-10
callaghan collage jesmond campus feb-oct 2024 year 11
Extra -curricular Activities
• Netball
• Swimming
• Running
• Touch Football
Timeline
Emerging Stylist
Pony Hair Studios
10.2024 - 01.2025
Team Member
Woolworths
06.2024 - 12.2024
Emerging Stylist
Floss Hair Co
04.2024 - 10.2024
Front Counter Crew Member
SUBWAY®Restaurants
04.2022 - 04.2022
All Round General Laborer
KFC
10.2021 - Current
No Degree - High School Student
Callaghan Collage Jesmond Campus
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