Emily Jean Pesce
Sutherland
Summary
Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
10
10
years of professional experience
Work History
Executive Assistant
WSC Group Pty Ltd
10.2021 - Current
- Manage the Managing Director's schedule, ensuring seamless coordination of meetings and communications
- Oversee email and calendar management to optimize executive's time and efficiency
- Coordinate complex travel logistics, ensuring smooth and cost-effective arrangements
- Provide administrative support, maintaining confidentiality and professionalism
- Organize team communications and events, fostering collaboration and engagement
- Assist with the Management of the Admin Team as required
- Chair weekly admin meetings as needed, set up weekly staff training
- Maintain all office supplies
- Arrange IT equipment as required and set up all new staff workstations
Association Manager
The Association Specialists
10.2020 - 10.2021
- Managed inbox, internal calls, and governance, ensuring compliance with ASIC requirements.
- Coordinated events, created digital content, and managed social media updates.
- Administered meetings, managed finances, and supported audits, driving operational efficiency.
- Maintained membership database, processed renewals, and utilized various software tools daily.
- Served clients across multiple industries, enhancing service delivery and client satisfaction.
- Some of my clients included:
- The Australian Society of Exploration Geophysicists
- Australian Institute of Agricultural Science and Technology
- Council of Small Business Associations of Australia
- Australian Traditional Medicine Society
- Australian & New Zealand Association for the Surgery of Trauma
Operations Coordinator
Modus Projects
07.2019 - 10.2020
- Handled client calls and contractor queries, ensuring smooth communication nationwide.
- Logged and scheduled work orders, maintaining budget compliance and timely follow-ups.
- Prepared and submitted quotes, coordinating priority tasks efficiently.
- Managed internal and external KPIs, arranging preventative maintenance and reporting outcomes.
- Utilized Outlook, Microsoft Word, Urbanise, Corrigo, and TSM daily for operational tasks.
Facilities Coordinator (Contract Role)
Commonwealth Bank
10.2018 - 07.2019
- Logged and assigned work orders, ensuring timely completion and accuracy.
- Answered inbound calls, providing effective solutions to tenants, contractors, and employees
nationwide. - Coordinated priority work orders and follow-ups, ensuring efficient resolution.
- Raised Notice of Defects per lease agreements, maintaining compliance.
- Arranged site closures and preventative maintenance, reporting outcomes to facilities managers.
Senior Assistant/ Strata Manager
Strata Plus
08.2016 - 07.2019
- Collaborated with Owners Corporation and Executive Committees to manage property portfolios effectively.
- Organized and supervised repairs and maintenance, ensuring timely completion and quality standards.
- Prepared and distributed agendas, meeting papers, and minutes, facilitating efficient meetings.
- Handled insurance claims and policy renewals, ensuring all documentation was accurate and up-to date.
- Chaired General and Strata Committee meetings, providing clear guidance and leadership.
Assistant / Junior Strata Manager
Whelan Property Group
05.2015 - 08.2016
- Supported Senior Strata Manager, liaising with Owners Corporations and Executive Committees daily.
- Organized quotations and work orders for property repairs and maintenance.
- Prepared agendas, meeting papers, and drafted minutes for committee meetings.
- Issued keys, prepared breach letters, and lodged documents for by-laws and insurance claims.
- Chaired General and Strata committee meetings, directly liaising with Strata Committees and Owners
Corporation.
Education
Strata License -
ACOP
01.2016
Certificate of Registration -
The College of Professionals
01.2015
Higher School Certificate -
Sylvania High School
SYLVANIA, NSW12.2013
Skills
- Customer Service
- Communication
- Attention to detail
- Conflict Resolution
- Adaptability
- Management
- Administrative Skills
- Public Speaking
- Leadership Skills
- Teamwork
Personal Information
- Title: Executive Assistant
- Date of Birth: 08/15/95
Timeline
Executive Assistant
WSC Group Pty Ltd
10.2021 - Current
Association Manager
The Association Specialists
10.2020 - 10.2021
Operations Coordinator
Modus Projects
07.2019 - 10.2020
Facilities Coordinator (Contract Role)
Commonwealth Bank
10.2018 - 07.2019
Senior Assistant/ Strata Manager
Strata Plus
08.2016 - 07.2019
Assistant / Junior Strata Manager
Whelan Property Group
05.2015 - 08.2016
Certificate of Registration -
The College of Professionals
Higher School Certificate -
Sylvania High School
Strata License -
ACOP
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