Booking appointments on behalf of clients and coordinating attendance & follow up admin
Various communication with clients, through phone, email & in person
Coordinating the roster within our team
Ensuring all 56 children in our team have an annual list of needs met, be this appointments, school enrolments, food providence, Christmas party coordination and more
Customer Support
Stella Asia Pacific
01.2017 - 05.2018
Over the phone customer support using various systems
Complaint resolution
Various KPI keeping
Manager
Dominos
10.2015 - 01.2017
Crew Trainer
McDonalds
06.2011 - 10.2015
Education
Diploma of Beauty -
W.A Beauty Academy
Certificate 2 in Financial Services -
Provide First Aid -
Certificate 2 in Community Services -
Trauma informed Advanced Practice -
Skills
Suitable customer service skills
Ability to learn & implement into practice quickly
Keen for ongoing learning and growth opportunities