Overview
Work History
Education
Skills
Availability
Timeline
Generic

Emily Jenkins

Yanchep

Overview

12
12
years of professional experience

Work History

Case Support Officer & RCO

Department of Communities
05.2018 - 10.2023
  • Booking appointments on behalf of clients and coordinating attendance & follow up admin
  • Various communication with clients, through phone, email & in person
  • Coordinating the roster within our team
  • Ensuring all 56 children in our team have an annual list of needs met, be this appointments, school enrolments, food providence, Christmas party coordination and more

Customer Support

Stella Asia Pacific
01.2017 - 05.2018
  • Over the phone customer support using various systems
  • Complaint resolution
  • Various KPI keeping

Manager

Dominos
10.2015 - 01.2017

Crew Trainer

McDonalds
06.2011 - 10.2015

Education

Diploma of Beauty -

W.A Beauty Academy

Certificate 2 in Financial Services -

Provide First Aid -

Certificate 2 in Community Services -

Trauma informed Advanced Practice -

Skills

  • Suitable customer service skills
  • Ability to learn & implement into practice quickly
  • Keen for ongoing learning and growth opportunities
  • Values team work
  • Flexibility
  • Understanding of professionalism
  • Great communication & listening skills
  • Punctual

Availability

Available everyday except Fridays

Timeline

Case Support Officer & RCO

Department of Communities
05.2018 - 10.2023

Customer Support

Stella Asia Pacific
01.2017 - 05.2018

Manager

Dominos
10.2015 - 01.2017

Crew Trainer

McDonalds
06.2011 - 10.2015

Diploma of Beauty -

W.A Beauty Academy

Certificate 2 in Financial Services -

Provide First Aid -

Certificate 2 in Community Services -

Trauma informed Advanced Practice -

Emily Jenkins