Emily Kerr
Summary
Dynamic and reliable bartender with a proven track record at American Hotel Echuca, excelling in customer service and responsible alcohol service. Known for strong multitasking abilities and effective communication, I consistently transformed customer experiences into positive interactions while maintaining a clean and organized workspace. A dedicated team player committed to enhancing the guest experience.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
3
3
years of professional experience
Work History
Bartender
American Hotel Echuca
12.2022 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Barista
Moama Bakery
11.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Education
St Joesphs College
Echuca, VICSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Responsible alcohol service
- Alcohol awareness
- Food service
- Bar restocking
- Fast learner
- Honest and dependable
Timeline
Bartender
American Hotel Echuca
12.2022 - Current
Barista
Moama Bakery
11.2021 - 01.2023
St Joesphs College
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