Summary
Overview
Work History
Education
Skills
Timeline
Generic
Emily Kirk

Emily Kirk

Manchester

Summary

  • A self-motivated, personable individual with experience across a number of client-
  • Facing roles. I have a strong ability to work independently using my own initiative
  • As well as in team environments. I'v succeeded in several roles due to my
  • Strong decision- making skills and an immaculate level of organisation. I thrive in
  • High-pressure , fast paced environments and I'm always looking to develop my skills
  • And stay ahead of the latest fashion, health and e-commerce

Overview

6
6
years of professional experience

Work History

Sales Administrative Assistant

Coogee Bay Hotel
11.2022 - 01.2023
  • Created and maintained reports, documents and presentations to assist with administrative support.
  • Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
  • Collected and maintained file of receipts to coordinate expense report submission.
  • Managed phone and email correspondence and handled incoming and outgoing mail

Merchandiser Admin Assistant

ISAWITFIRST
03.2021 - 09.2022
  • I have shown initiative when dealing and negotiating with buyers and suppliers to ensure the smooth running of the company
  • Supply of stock from ordering to online sales by utilising it to its full potential with continuous stock analysis
  • Integral member of the fastest selling and most financially successful department throughout the duration of my time with the company
  • I am an excellent team player and leader
  • With forward thinking and initiative i have shown an ability to adapt to changing trends and situations as they occur

Call Handler

NHS TEST & TRACE
01.2021 - 02.2021
  • Responsible for handling calls of patients needing to isolate in a professional manner
  • Accurately record patient information using new data software program,
  • Synergy
  • Need to display initiative and adaptability handling unique patient cases
  • Excellent interpersonal skills dealing with distressed patients while recording information
  • Prevalent nature to the job ensured the need to remain vigilant about the latest news and updates regarding Covid-19
  • Waitress, SEPTEMBER 2020 — F EBRUA RY 2 021
  • Duty to provide guests with welcoming and comfortable environment
  • Strong commercial awareness required in order to promote offers, help customers make decisions and maximise table turnover and restaurant revenue
  • Excellent time management skills required when handling large number of tables simultaneously while ensuring orders were distributed correctly on time
  • During the 'eat our to help out scheme' period, I was able to manage pressure effectively and work cohesively with the team to ensure high customer satisfaction

English Language Teacher

ALPHARD ACADEMY ROMANIA
07.2019 - 08.2019
  • Selected for the voluntary English Teacher Program at the Alphard Academy
  • Summer Camp, providing an opportunity for less-fortunate children in
  • Romania to learn English and key life skills
  • I planned and taught weekly lessons and activities to students ranging from 4-16 years old
  • Class sizes of 30+ students ensured the need for flexible planning, group management and problem-solving skills
  • Assisted students with compulsory program tests and examinations
  • Co-ordinated extra-curricular trips and outdoor activities including ziplining, swimming and paintballing
  • A new group of students on a weekly basis helped me develop a strong ability to adapt to newenvironments while maintaining consistent, organised lesson structure.

Waitress

WHITTAKER'S CAFE
09.2020 - 02.2021
  • Catering assistant for a family-run business, waiting tables and creating a pleasant in-house atmosphere
  • Responsible for stock replenishment, cash register management and table serving
  • Adhered to health and safety standard of food preparation and serving the public
  • Asked to stay on full-time and serve as head waitress but unfortunately had to decline you to my university study obligations.

Sale Assistant

TED BAKER
10.2018 - 02.2020
  • Hired as Christmas Sales Assistant to create a comfortable environment for customers by offering in- store purchasing advice and assistance
  • Out of 15 temporary staff members, I was offered the permanent role in the store but unfortunately had to decline due to my study obligations
  • Worked within a cohesive sales team to drive sales and surpass weekly targets
  • Responsible for keeping up-to-date with promotions, pricing reductions, new merchandise, store replenishment and cash handling
  • Received outstanding feedback on my commercial awareness and customer service skills.

Sales assistant and stock

Victoria Secret
07.2018 - 09.2018
  • Worked morning shifts starting at 5am, opening and setting up the store front
  • Learnt key aspects of retail work including stock taking, shipment processing and cash register handling
  • Assisted customers with purchasing advice, offering a personal shopping experience
  • Gained understanding of the need to adapt to different customers
  • Met weekly sales targets.

Sales Assistant

BRITISH HOME STORES
10.2015 - 04.2016
  • Co-operated within a team as a sales assistant with the motive of creating an enjoyable environment for customers ensuring they felt comfortable asking for assistance once entering the store
  • In-charge of stock control and overall management of stock flow
  • Balancing cash-registers with receipts while dealing with customer queries and returns
  • Met daily targets by adapting to the new products I was advised to promote and sell.

Receptionist

Latium Management Services
03.2015 - 09.2015
  • Greet and welcome clients and visitors into the office, ensuring they were made to feel welcome
  • Assisted with office administration and organisation
  • Handled and co-ordinated director schedules and phone calls
  • A chance to experience a high-pressure office working environment, dealing with business professionals and learning office logistics and workflow on a daily basis.

Brand Ambassador

Neubria
09.2017 - 06.2018
  • Event Ambassador and coordinator for the health supplement brand with promotions across the UK
  • Led promotional activity of events to students across the UK through social channels
  • Assisted with event logistics and on-site co-ordination
  • Educated attendees on the Neubria product range with marketing materials
  • Assisted with production, organising promotional set-up to capture testimonials and social content
  • Developed exceptional communication skills and an excellent ability to problem-solve and meet deadlines
  • Met sales goals and drove brand awareness through outstanding promotional activity and executions.

Education

Bachelor of Arts - Sociology

Leeds Metropolitan University
Leeds
06.2020

A-Levels -

Urmston Grammar School
Manchester
07.2017

GCSE -

Flixton Girls Grammar School
07.2015

Skills

  • Organisation and Time
  • Management
  • Decision Making and Problem
  • Solving
  • Analytical Thinker
  • Commercial Awareness
  • Communication
  • Adaptability

Timeline

Sales Administrative Assistant

Coogee Bay Hotel
11.2022 - 01.2023

Merchandiser Admin Assistant

ISAWITFIRST
03.2021 - 09.2022

Call Handler

NHS TEST & TRACE
01.2021 - 02.2021

Waitress

WHITTAKER'S CAFE
09.2020 - 02.2021

English Language Teacher

ALPHARD ACADEMY ROMANIA
07.2019 - 08.2019

Sale Assistant

TED BAKER
10.2018 - 02.2020

Sales assistant and stock

Victoria Secret
07.2018 - 09.2018

Brand Ambassador

Neubria
09.2017 - 06.2018

Sales Assistant

BRITISH HOME STORES
10.2015 - 04.2016

Receptionist

Latium Management Services
03.2015 - 09.2015

Bachelor of Arts - Sociology

Leeds Metropolitan University

A-Levels -

Urmston Grammar School

GCSE -

Flixton Girls Grammar School

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Emily Kirk