Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Krasnowski

Warrnambool,VIC

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housekeeper

The Victoria Apartments (Saltwater Properties)
01.2023 - Current
  • Disinfected and wiped all surfaces of bathrooms, kitchens, bedrooms, lounge/dining rooms, balconies etc
  • Cleaned and stocked guest rooms.
  • Worked with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed and mopped whole apartments, hallways, stairs, offices.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Restocked room supplies and kept stock list and orders organised and on time.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Party Host/Customer Service

Zone Bowling
08.2022 - 01.2023
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide a comfortable environment for guests while adhering to health codes.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
  • Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
  • Organized various themed parties, with coordinated decorations, menus and activities.

Customer Service

KFC
08.2020 - 05.2021
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
  • Directed cleaning, restocking, and customer service activities.
  • Packing food orders safely and efficiently
  • Resolved issues and maintained customer service standards.
  • Displayed exceptional customer service and communication skills.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Diploma - Emergency Health Care

Australian Paramedical College
Online
10-2025

High School -

McKinnon Secondary College
McKinnon, VIC
11.2022

Skills

  • Teamwork
  • Certified in CPR/AED
  • Cleaning and organizing abilities
  • Customer Service
  • Excellent oral and written communication
  • Vital signs monitoring
  • Treatment documentation
  • Chemical Handling

Certification

4 years experience volunteering with St John ambulance as a Youth member, involving weekly training meetings and attending major events to provide first aid for the public.

- First aid course


- CPR course


40 Hours of Student Placement: with St John Ambulance Patient Transport in Geelong as per requirement for my studies.

+ 120 more hours of placement to be completed before end of studies.



Timeline

Housekeeper

The Victoria Apartments (Saltwater Properties)
01.2023 - Current

Party Host/Customer Service

Zone Bowling
08.2022 - 01.2023

Customer Service

KFC
08.2020 - 05.2021

Diploma - Emergency Health Care

Australian Paramedical College

High School -

McKinnon Secondary College

Similar Profiles

CREATE PROFILE
Emily Krasnowski