Summary
Overview
Work History
Skills
PERSONAL
Timeline
Generic

Emily Law

Melbourne,VIC

Summary

I am a motivated individual with experience in Account Management and New Business Sales. I am a sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills whilst being results-oriented. I have a proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

21
21
years of professional experience

Work History

Senior New Business Executive

Abbe Packaging
03.2021 - Current
  • Increased revenue by implementing effective sales strategies and techniques.
  • Expanded client base by identifying and targeting new business opportunities.
  • Developed strong relationships with clients for repeat business and referrals.
  • Negotiated prices, terms of sales and service agreements.
  • Set and achieved company defined sales goals.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Leveraged expertise in negotiation tactics to secure favourable terms during contract discussions, protecting company interests while maintaining positive relationships with partners.
  • Aligned with Industry partners to successfully implement automation projects and jointly supply customers for a seamless & successful outcome.
  • Collaborated with internal teams to create customized solutions tailored to client needs.

As the Senior New Business Executive at Abbe, I also hold an account base that exceeds 14 million annually, consisting of major manufactures, automation & key growth accounts, I find the balance of both key account management & new business sales very rewarding.

Sales Executive Victoria

Signode Industrial Group
04.2018 - 03.2021
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits via solution selling projects.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.

Signode manufactures and supplied load containment consumables, tooling and end to end process line equipment and solutions including fully automated machinery, my customer portfolio consisted of Australia's leading manufacturers in their field like Visy, Bluescope, PGH, Austral & Oi Glass

Area Sales Manager

Delre National Food Group
02.2016 - 04.2018
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Drive opportunity within new and existing business
  • Achieved portfolio sales revenue growth from $100k to $180k over 12 month period.
  • Increased GP margins from 12.5 % at commencement of portfolio to exceed 15%.

Business Development Manager

International Cargo Express
06.2003 - 01.2016
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Establishing new leads, Cold Calling, Quoting and converting new business.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.

Skills

  • Technical understanding
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Relationship Building
  • Self Motivation
  • Client acquisition
  • Critical Thinking

PERSONAL

In my spare time I enjoy spending time with family and friends, keeping active. 

Like all Mums-I am a taxi, chef, nurse and cleaner for my kids! 

Timeline

Senior New Business Executive

Abbe Packaging
03.2021 - Current

Sales Executive Victoria

Signode Industrial Group
04.2018 - 03.2021

Area Sales Manager

Delre National Food Group
02.2016 - 04.2018

Business Development Manager

International Cargo Express
06.2003 - 01.2016
Emily Law