Emily Liddell
Berkshire Park,NSW
Summary
Values-driven professional with extensive experience in people-focused event roles, now seeking a career transition into mental health peer work. Combines strong coordination and relationship management skills with empathy, self-awareness, and emotional intelligence. Draws on lived experience of mental health challenges and recovery to purposefully share lived experiences, foster hope, and support others on their recovery journeys. Deeply motivated to make a positive impact through peer-based, recovery-oriented support.
Overview
16
16
years of professional experience
Work History
Events Officer
Western Sydney University
Richmond, NSW
03.2013 - 11.2025
- Planned and delivered large-scale university events including Orientation, Open Days, and Postgraduate Expos
- Coordinated end-to-end event logistics to ensure smooth, compliant on-campus delivery
- Managed suppliers, talent, and vendor relationships across multiple events
- Liaised with internal teams and external stakeholders to support effective event planning
- Developed and managed event budgets, ensuring cost-effective and accountable outcomes
- Oversaw WHS compliance, risk assessments, permits, and venue setup
- Designed and implemented the annual student events calendar
- Supervised, trained, and supported casual staff and student volunteers
Front Desk Receptionist
Western Sydney University Gym
Kingswood, NSW
02.2012 - 03.2013
- First point of contact for members and visitors, providing professional and welcoming service
- Developed trusting, supportive relationships with students, staff, and guests
- Managed phone enquiries, bookings, and front-desk operations
- Completed administrative tasks including data entry and daily opening/closing procedures
- Maintained an organised, inclusive, and client-focused environment
- Contributed to positive customer experiences through high-quality service delivery
Membership Consultant
Fitness First
Penrith, NSW
02.2010 - 02.2011
- Provided tailored guidance on membership options and services based on individual needs
- Identified and responded to member needs promptly and professionally
- Conducted facility tours to promote services and key features
- Processed memberships and payments using point-of-sale systems
- Supported community engagement through member-focused events
- Assisted with training new staff in customer service and membership procedures
Education
Dialectical Behavioural Therapy (DBT) Course -
Matilda Private Nepean
Kingswood, NSW01-2025
First Aid And CPR -
St John
Penrith, NSW01-2020
Mental Health First Aid -
St John
Penrith, NSW01-2018
Year 10 School Certificate -
Blaxland High School
Blaxland, NSW01-2007
Skills
- Event and logistics coordination
- Relationship-focused communication
- Empathy and emotional intelligence
- Supporting people in complex situations
- Adaptability and resilience
- Reflective practice and self-awareness
- Commitment to learning and development
- Innovative problem-solving
- Improvisational creativity
References
References available upon request.
Timeline
Events Officer
Western Sydney University
03.2013 - 11.2025
Front Desk Receptionist
Western Sydney University Gym
02.2012 - 03.2013
Membership Consultant
Fitness First
02.2010 - 02.2011
Dialectical Behavioural Therapy (DBT) Course -
Matilda Private Nepean
First Aid And CPR -
St John
Mental Health First Aid -
St John
Year 10 School Certificate -
Blaxland High School