Emily Lyons
Melbourne,VIC
Summary
Passionate and dedicated professional with a diverse background in residential cleaning, hospitality, and retail. Skilled in attention to detail, organization, and communication, I understand the impact of a well-maintained environment on overall well-being. I thrive in structured and social settings, contributing positively to team dynamics.
Music plays a significant role in my life; I express my creativity through singing and songwriting, finding inspiration in nature while exploring its healing properties. Growing up on a farm instilled resilience, patience, and a strong work ethic.
As an empathetic individual committed to mind-body-spirit health, I continuously seek personal growth and new experiences. Friendly and outgoing, I prioritize trust and reliability, ready to leverage my diverse skills to create a positive impact in my next role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential cleaner
Myhome
01.2021 - 01.2023
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards
- Used time management and efficient cleaning methods to meet deadlines
- Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs
- Organized and used industrial cleaning products following strict safety procedures
Hotel Housekeeper
Mantra hotel
01.2020 - 12.2020
- Perform cleaning duties in all guest areas and back of house
- Consistently offers professional, friendly, and engaging service
- Report Necessary maintenance items
- Follow all safety and sanitation policies
- Ensures housekeeping departmental standards are followed
Voluntary Retail Assistant
Salvos stores
01.2019 - 12.2019
- Assisted in stock management, including rotation and pricing
- Ensured cleanliness and tidiness of the store for customer safety
- Provided friendly and helpful customer service
Counter Hand
Baked in Elwood
01.2018 - 12.2018
- Responsible for serving customers
- Taking orders over the phone
- Cash handling and Eftpos
- Folding pizza boxes
- Cleaning counter area
Kitchen Hand (Volunteer)
Diamond Valley Learning Centre
01.2016 - 12.2017
- Assisted with preparation of meals
- Serving customers
- Cleaning dishes
- Assisting with setting up functions
Education
No Degree - Year 11
Diamond Valley Learning Centre
Melbourne, VIC11-2017
Skills
- Deep cleaning expertise
- Attention to Detail
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Excellent Communication
- Customer service-focused
- Cleaning bathrooms
- Vacuuming and sweeping
- Reliability
- Food Preparation
- Patience and Empathy
- Time Management Capabilities
References
Available upon request
Certification
Certificate II in Information Technology
Timeline
Residential cleaner
Myhome
01.2021 - 01.2023
Hotel Housekeeper
Mantra hotel
01.2020 - 12.2020
Voluntary Retail Assistant
Salvos stores
01.2019 - 12.2019
Counter Hand
Baked in Elwood
01.2018 - 12.2018
Kitchen Hand (Volunteer)
Diamond Valley Learning Centre
01.2016 - 12.2017
No Degree - Year 11
Diamond Valley Learning Centre
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