Summary
Overview
Work History
Education
Skills
Work Experience
Timeline
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Emily Maltezos

Summary

Enthusiastic and dedicated professional with a strong background in customer service and hands-on experience working with children in both educational and non-educational settings. Skilled in fostering positive relationships with kids, managing group dynamics, and providing tailored support to meet individual needs. Experienced in primary school placements, where I assisted in creating engaging learning environments, supporting teachers, and addressing students' academic and emotional needs. Known for excellent communication, patience, and problem-solving abilities. Ready to bring my skills in relationship-building, classroom support, and conflict resolution to create a nurturing and effective environment.

Overview

3
3
years of professional experience

Work History

Sports Coaching

Playbook
01.2024 - Current
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of sports coaching and youth development.
  • Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Collaborated with school officials to ensure student-athletes' academic and athletic commitments were balanced effectively.

Food and Beverage Manager

Delaware North
01.2022 - Current
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained the highest standards for beverage quality and service.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.

Retail Assistant Supervisor

Harris Scarf
10.2021 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Assisted in training new employees, and contributing to the development of a knowledgeable workforce.

Education

Bachelor of Education Primary -

Latrobe University
Bundoora, VIC
11-2025

Skills

  • Communication skills
  • Customer service
  • Technology Proficiency
  • Workflow management
  • Time management and Organisation skills
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Behaviour Management
  • Empathy and Patience
  • Multitasking
  • Team leadership

Work Experience

Preston Primary School (2022)

  • 2 Week- Teaching Prep Class
  • 10 Lesson plans


Mill Park Lakes P-12 (2023)

  • 2 Weeks - Teaching Grade 1's
  • 10 Lesson Plans


Plenty Parkland's Primary School (2024)

  • 3 weeks - Teaching Prep Class
  • 15 Lesson Plans


Thomastown Primary School (2024)

  • 4 Weeks - Teaching Grade 1/2's
  • 20 Lesson Plans


Timeline

Sports Coaching

Playbook
01.2024 - Current

Food and Beverage Manager

Delaware North
01.2022 - Current

Retail Assistant Supervisor

Harris Scarf
10.2021 - Current

Bachelor of Education Primary -

Latrobe University

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Emily Maltezos