Emily-Marie Leos
Melbourne
Summary
Dedicated Registered Nurse with expertise in spinal rehabilitation and cardiac nursing in fast-paced environments. Strong clinical knowledge complemented by effective communication and time management skills. Completed training in cosmetic injecting procedures, focusing on aesthetic nursing to enhance patient confidence. Committed to delivering safe, professional care and fostering supportive client relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Nurse
Austin Hospital
01.2023 - Current
- Provide high-quality nursing care within a fast-paced acute cardiac environment.
- Monitor patient observations, cardiac symptoms and respond appropriately to clinical deterioration.
- Administer medications and perform nursing interventions safely and efficiently.
- Delivered comprehensive nursing care to patients recovering from spinal injuries and neurological conditions.
- Facilitated patient mobility and rehabilitation goals, enhancing activities of daily living.
- Collaborated with multidisciplinary teams to support patient recovery and wellbeing.
- Documented clinical information accurately and tracked patient progress to inform care decisions.
- Educated and reassured patients and families, providing compassionate support throughout recovery.
- Demonstrate strong prioritisation and time management while managing multiple patients and clinical tasks.
Customer Service Call Centre Representative
The Message Centre
01.2022 - 01.2023
- Secured high customer satisfaction ratings by providing proactive support and timely resolutions.
- Addressed customer concerns with effective communication and problem-solving, enhancing overall experience.
- Handled high volumes of inbound customer calls, ensuring professional and efficient service.
- Maintained accurate documentation and customer records.
Waitress – Hospitality
Chew Burger
01.2019 - 01.2021
- Provided exceptional customer service during peak hours to enhance guest experience.
- Coordinated orders, payments, and customer interactions to streamline service flow.
- Built strong interpersonal skills through consistent face-to-face customer service.
- Worked effectively within a team to ensure smooth daily operations.
Education
Bachelor of Nursing -
La Trobe University
01-2022
Anti-Wrinkle and Dermal Filler Cosmetic Injecting Course -
Institute of Aesthetic Health Practitioners Australia
Skills
- Patient-centred nursing care
- Medication administration
- Wound care management
- Infection prevention and control
- Rehabilitation nursing care
- Emergency response
- Cardiac monitoring
- ECG monitoring
- IV therapy and cannulation assistance
- Clinical documentation
- Cosmetic injecting fundamentals
- Cerner electronic medical records system
- Time management and prioritisation
- Multidisciplinary team collaboration
- Strong interpersonal and communication skills
- Excellent communication and active listening skills
- Ability to work autonomously and within teams
- Adaptable and efficient within fast-paced environments
- Confidential information handling
- Confidential information handling
Certification
- CPR Certification
- Basic Life Support (BLS)
- Manual Handling
- Infection Control Training
References
- Melanie Petridis, Registered Nurse, Austin Hospital, melanie@askodesign.com.au, 0435 854 384
- Ioanna Daglas, Registered Nurse, Austin Hospital, ioanna.daglas@gmail.com, 0405 915 517
Registration
AHPRA Registered Nurse, NMW0002694526
Clinical Competencies
- Patient-centred nursing care
- Cosmetic injecting fundamentals
- Medication administration
- Cardiac monitoring and patient assessment
- Rehabilitation nursing care
- ECG monitoring
- IV therapy and cannulation assistance
- Wound care and dressing management
- Clinical documentation and care planning
- Infection prevention and control
- Patient education and discharge planning
- Emergency response and clinical escalation
- Cerner electronic medical records system
- Time management and prioritisation
- Multidisciplinary team collaboration
- Strong interpersonal and communication skills
Timeline
Registered Nurse
Austin Hospital
01.2023 - Current
Customer Service Call Centre Representative
The Message Centre
01.2022 - 01.2023
Waitress – Hospitality
Chew Burger
01.2019 - 01.2021
Bachelor of Nursing -
La Trobe University
Anti-Wrinkle and Dermal Filler Cosmetic Injecting Course -
Institute of Aesthetic Health Practitioners Australia