Emily Martin
Bendigo,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Domino's Pizza
05.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Shift Supervisor
Kennington Village Pizza
03.2017 - 05.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Boosted team performance by developing customer service training materials and conducting service training.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Education
Diploma of Business
La Trobe University
Bendigo, VIC11.2021
High School Diploma
Victory Christian College
Bendigo, VIC11.2019
Skills
- Team motivation
- Customer Relations
- Staff Training and Development
- Staff Supervision
- Staff Management
- Recruiting and interviewing
- Work Planning and Prioritization
- Shift Scheduling
Timeline
Assistant Manager
Domino's Pizza
05.2019 - Current
Shift Supervisor
Kennington Village Pizza
03.2017 - 05.2021
Diploma of Business
La Trobe University
High School Diploma
Victory Christian College
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