Emily Mcdonald
Vernor ,QLD
Summary
Proficient in financial management with experience in bank reconciliation, cash flow optimization, and accounts payable oversight. Demonstrated ability to enhance operational efficiency through accurate invoicing and payroll administration. Skilled in maintaining compliance with financial regulations while ensuring quality in customer service interactions. Proven track record of fostering a positive work environment that prioritizes employee engagement and conflict resolution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bookkeeper
MJ CONROY EARTHMOVING
Vernor , QLD
01.2024 - Current
- Executed bank reconciliations and managed field audits to ensure accuracy in accounting records.
- Generated invoices for clients and tracked payments to enhance cash flow.
- Assisted with customer requests and answered questions to improve satisfaction.
- Entered deposits, credit card charges, and sales entries to streamline cash management processes.
- Oversaw accounts payable and receivable to optimize financial operations.
- Performed payroll and bookkeeping services to maintain business efficiency.
- Identified needs of customers promptly and efficiently.
- Assisted in annual tax return preparation to ensure compliance.
- Administered bi-weekly payroll services for all company employees.
- Analyzed financial transactions, accurately assigning them to specific accounts.
Duty Manager/Lead Barista
Cafe 63 Riverlink
Ipswich , QLD
10.2021 - Current
- Reviewed completed work for consistency, quality, and adherence to standards.
- Planned and delivered training sessions to improve employee performance and address weaknesses.
- Monitored employee attendance, promptly addressing punctuality and absenteeism issues.
- Ensured compliance with health and safety regulations throughout the facility.
- Cultivated a positive work environment that promoted employee engagement and outstanding customer service.
- Mediated employee conflicts, facilitating effective dispute resolutions.
- Maintained professionalism in customer interactions by efficiently addressing concerns and resolving issues.
- Recorded daily transactions accurately, including cash register operations, sales, and inventory levels.
Education
High School Diploma -
Ipswich State High School
Ipswich, QLD10-2021
Cert 111 Hospitality -
Hospitality
Ipswich, QLDDiploma of Accounting - Accounting
TAFE QLD
QLDSkills
- Bank reconciliation and cash flow management
- Invoice generation and accounts payable
- Payroll administration and financial analysis
- Customer service and conflict resolution
- Attention to detail and organization
- Communication skills
Certification
- open drivers licence
- cert 111 hospitality
- high school diploma
Accomplishments
- employee of the month for the past 3 years
Affiliations
- fitness
Timeline
Bookkeeper
MJ CONROY EARTHMOVING
01.2024 - Current
Duty Manager/Lead Barista
Cafe 63 Riverlink
10.2021 - Current
High School Diploma -
Ipswich State High School
Cert 111 Hospitality -
Hospitality
Diploma of Accounting - Accounting
TAFE QLD
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