Emily Moon
Winston Hills,NSW
Summary
Dedicated professional with a strong work ethic and exceptional interpersonal skills, adept at mastering new challenges independently. Proven ability to thrive under pressure while maintaining organized practices that align with company objectives. Committed to leveraging time management and adaptability to enhance organizational effectiveness and support team success. Eager to contribute to a dynamic team and drive company growth.
Overview
11
11
years of professional experience
Work History
Operations Assistant
Assured Support
01.2021 - Current
- Provided administrative support to consultants by managing schedules, coordinating meetings, and preparing compliance documentation.
- Maintained and updated internal databases and client records with a high attention to accuracy and confidentiality.
- Assisted in the preparation and formatting of reports and training materials for clients in the financial services sector.
- Responded to internal and external inquiries, directing communications appropriately, and ensuring prompt follow-up.
- Collaborated with team members to track regulatory deadlines, and ensure timely delivery of client services.
Flipout
Castle Hill
01.2019 - 12.2020
- Supervised children while they were jumping on trampolines.
- Assisted parents or children in need of assistance.
- Made sure everyone jumping was safe and assisted them if injured.
Group leader
Vacation Bible School
01.2015 - 12.2019
- Lead a group of students in primary grades and helped them through activities.
- Leading students in singing and dancing activities.
Christmas casual
Mathers
Castle Hill
12.2018 - 12.2018
- Engaged with customers and assisted them with sizing.
- Assisted multiple customers at a time to be more efficient.
Assistant
Life Start
Pennant Hills
01.2018 - 12.2018
- Helped make resources for each lesson which included cutting out and laminating resources.
- Engaging with the students and helping them throughout activities.
Education
Master of Applied Linguistics And TESOL - Linguistics
Macquarie University
Sydney, NSW06-2026
Undergraduate Degree - Speech and Hearing Sciences
Macquarie University
07-2024
High School -
Model Farms High School
01.2020
Skills
- Administrative support: experience with scheduling, filing, and document preparation in a compliance office environment
- Communication: clear written and verbal communicator; confident in engaging with clients, colleagues, and children in volunteer and work settings
- Time management: proven ability to manage multiple responsibilities and meet deadlines under pressure
- Team collaboration: strong interpersonal skills, able to work effectively in both team environments and leadership roles
- Customer service: friendly, solution-focused approach developed through retail and service roles
- Problem solving: quick to respond to challenges and take initiative to resolve issues calmly and efficiently
- Attention to detail: high level of accuracy in data entry, resource preparation, and compliance documentation
- Adaptability: comfortable working in fast-paced or changing environments, with the ability to switch between tasks as needed
- Technology skills: proficient in Microsoft Office (Word, Excel, Outlook), Google Workspace; familiar with CRM and database systems
Extra Curriculum
- St Matthews Netball Club, 01/01/12, 12/31/18
- Winston Hills Netball Club, Present, Present
- Bust a Move Dance, 01/01/18, 12/31/19
- Macquarie University Social Sports (Netball), 01/01/22, 12/31/22
References
Sean Graham, Boss
Timeline
Operations Assistant
Assured Support
01.2021 - Current
Flipout
01.2019 - 12.2020
Christmas casual
Mathers
12.2018 - 12.2018
Assistant
Life Start
01.2018 - 12.2018
Group leader
Vacation Bible School
01.2015 - 12.2019
Master of Applied Linguistics And TESOL - Linguistics
Macquarie University
Undergraduate Degree - Speech and Hearing Sciences
Macquarie University
High School -
Model Farms High School
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