Summary
Overview
Work History
Education
Skills
References
Attributes
Timeline
Generic

Emily Moroney

DAPTO,Australia

Summary

I am a motivated sales assistant dedicated to providing top of the line customer service in retail settings, with a passion for humanity and animal welfare. The opportunity to provide care, support and companionship is something I feel genuinely passionate about. I can work both independently and as part of a team player. Able to converse to all demographics in a courteous and polite manner. I always pay specific attention to detail, have an approachable, cheerful and friendly attitude. I love animals and working in the animal/pet industry allows me to combine my two passions of animal welfare with human interaction. I am a highly-motivated employee with desire to take on new challenges. I have a strong work ethic, adaptability working effectively unsupervised and quickly mastering new skills and exceptional interpersonal skills.

Overview

6
6
years of professional experience

Work History

Pet and House Sitting

Mad Paws
04.2022 - Current
  • Responsibilities include a mix of attending owners houses for either morning or afternoon feeding and pet exercising, through to overnight stays for extended periods combining house and pet sitting, approached customers and engaged in conversation through use of effective interpersonal and people skills and managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Supervisor

Petbarn Shellharbour
Shellharbour
09.2021 - Current
  • Responsibilities include staffing the front counter, cashing up the end-of-day tills, supervising employees, evaluating the needs of departments, and delegating tasks to optimize overall production, training new employees on company policies and procedures, anticipating customers' needs, and providing them with high-quality service while upholding brand standards and values to ensure customer satisfaction.
  • Working here, I've gained experience in handling cash and processing payments, including credit, cash, exchange, returns, and refunds, to ensure seamless and accurate cash flow.
  • I assist in pricing products, and updating stock on the shelves regularly.
  • I have regularly received written, positive customer feedback that has been recorded on the Petbarn customer feedback site.

Sales Assistance

Maci Collections
Kiama
08.2019 - 09.2021
  • Experienced work in a clothing boutique in Kiama where my job includes; Opening and closing the store independently, staffing the front counter, anticipating customers' needs and providing them with high quality service while upholding brand standards and values to ensure the customers satisfaction, whilst also booking appointments, confirming schedules and managing times for the beauty department
  • Working here I've gained experience in handling cash and processing payments including credit, cash, exchange, returns and refunds to ensure seamless and accurate cash flow
  • I assisted in pricing products and updating stock on the shelves regularly
  • I maintained a clean, organised inventory and curated displays of rotating seasonal clothing and accessories

Administration and Data Entry

Equifax
01.2021 - 04.2021
  • Company Overview: a data and analytics company
  • Administration and data entry work including population of spreadsheets with private information
  • A data and analytics company

Practical Work Experience

Monica's Doggie Rescue
Sydney
  • Company Overview: working with the kennel hand manager
  • Providing a routine care for dogs, feeding, exercising, socialising them, monitoring their health and administering any medication needed, as well as keeping their kennel clean and hygienic
  • Working with the kennel hand manager

Education

year 12 -

Corpus Christi Catholic High School
12.2019

Certificate III - Animal Studies

Yallah TAFE

Skills

  • Ability to follow directions and interact with the public in a professional manner
  • Excellent communication skills
  • Excellent time management skills
  • Punctual
  • Hardworking
  • Reliable
  • Excellent customer service
  • Ability to operate a cash register
  • Flexible and adaptable
  • Active listening
  • Task delegation
  • Employee training
  • High attention to detail

References

  • Linda Boulding, Manager at Maci Collections, 0437 321 513
  • Michael Sharp, Assistant Manager at Petbarn , 0403 667 737
  • Stacey Whipps, Managet at Petbarn, 0434 611 168

Attributes

  • Hardworking
  • Mature
  • Honest
  • Dedicated
  • Team player
  • Reliable
  • Enthusiastic
  • Able to work unsupervised
  • Patient
  • Strong customer service focused work ethic

Timeline

Pet and House Sitting

Mad Paws
04.2022 - Current

Supervisor

Petbarn Shellharbour
09.2021 - Current

Administration and Data Entry

Equifax
01.2021 - 04.2021

Sales Assistance

Maci Collections
08.2019 - 09.2021

Practical Work Experience

Monica's Doggie Rescue

year 12 -

Corpus Christi Catholic High School

Certificate III - Animal Studies

Yallah TAFE

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