Emily Muraca
Robinvale ,Vic
Summary
I am 38 years old and have 2 children which both attend high school. I am hardworking and passionate with strong organisational skills and eager to secure entry-level position.
Overview
20
20
years of professional experience
Work History
Retail
Fleur Et Empreinte - Flower And Print
07.2015 - 02.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided professional services and support in a dynamic work environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong communication and organizational skills through working on group projects.
- Applied effective time management techniques to meet tight deadlines.
- Successfully navigated challenging economic conditions by making informed decisions that protected the businesses financial stability.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Managed day-to-day business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Paid attention to detail while completing assignments.
Receptionist
Nair & Partners
03.2007 - 03.2012
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Collected payments, processed transactions and updated relevant records.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
Receptionist
Charles & Partners
01.2002 - 08.2005
- Learned and adapted quickly to new technology and software applications.
- Applied effective time management techniques to meet tight deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Organized, maintained and updated information in computer databases.
- Reduced incoming call response time by implementing an effective call routing system.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Education
Bookkeeping - Accounting Technology And Bookkeeping
Sunraysia Institute of TAFE
Mildura, VICSkills
- Team building
- Good Telephone Etiquette
- Basic Math
- Organizational Skills
- Microsoft Word
- Friendly, Positive Attitude
Timeline
Retail
Fleur Et Empreinte - Flower And Print
07.2015 - 02.2022
Receptionist
Nair & Partners
03.2007 - 03.2012
Receptionist
Charles & Partners
01.2002 - 08.2005
Bookkeeping - Accounting Technology And Bookkeeping
Sunraysia Institute of TAFE
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