Emily Nicolaci
Kensington Park,SA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 3 years. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Store Team Member
Foodland
09.2022 - Current
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Receptionist
Forward Medical
05.2021 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Education
Bachelor of Speech Pathology - Health
University of South Australia
Adelaide, SA10.2027
High School Diploma -
Mary MacKillop College
Kensington, SA10.2023
Skills
- Customer Engagement
- Workplace Safety
- Scheduling
- Payment Collection
- Referral Verification
- Paperwork Coordination
- Store Cleaning
- Attention to detail
- Active listening
- Team collaboration
- Customer service excellence
- Problem-solving abilities
- Effective communication
- Adaptability and flexibility
- Patience and empathy
- Multitasking capabilities
- Reliability and punctuality
Timeline
Store Team Member
Foodland
09.2022 - Current
Receptionist
Forward Medical
05.2021 - Current
Bachelor of Speech Pathology - Health
University of South Australia
High School Diploma -
Mary MacKillop College
Similar Profiles
Walter DacuycuyWalter Dacuycuy
Produce at FoodlandProduce at Foodland
Ceara OtisCeara Otis
Cashier at FoodlandCashier at Foodland
Alex CampbellAlex Campbell
Deli Clerk at FoodlandDeli Clerk at Foodland
ANTONIO VIEIRAANTONIO VIEIRA
Grocery clerk at FoodlandGrocery clerk at Foodland
Lachlan CossensLachlan Cossens
Shop Assistant at Orange Spot BakeryShop Assistant at Orange Spot Bakery