Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Nugent

Townsville

Summary

Knowledgeable Administrative officer with robust background in managing administrative functions and streamlining office operations. Effectively coordinated teams and resources, leading to improved productivity and efficient workflow. Demonstrated organizational and communication skills, ensuring smooth daily operations and timely completion of tasks.

Overview

6
6
years of professional experience

Work History

Administrative Officer

Campbell Webb Cabinetry Pty Ltd
11.2022 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Processed new hire paperwork and documents.

Assistant Manager

Kentucky Fried Chicken
02.2019 - 02.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Crew Member

McDonald's
07.2019 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Thuringowa Sate High School
Townsville, QLD
10-2022

Skills

  • Office management
  • Payroll and budgeting
  • Document control
  • Administrative support
  • Customer service
  • Mail handling
  • Filing
  • Invoice processing
  • Team bonding

Timeline

Administrative Officer

Campbell Webb Cabinetry Pty Ltd
11.2022 - Current

Crew Member

McDonald's
07.2019 - 07.2021

Assistant Manager

Kentucky Fried Chicken
02.2019 - 02.2022

High School Diploma -

Thuringowa Sate High School

Similar Profiles

CREATE PROFILE
Emily Nugent