Summary
Overview
Work History
Education
Skills
Timeline
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Emily Orlando

Sydney,NSW

Summary

Results-oriented sales professional with a strong track record of exceeding customer expectations and driving revenue growth. Demonstrated expertise in excel and administrative tasks, ensuring efficient operations and accurate record-keeping. Highly motivated and fast learner, consistently seeking opportunities to expand knowledge and skills. Known for providing exceptional customer service and building strong relationships to drive membership sales.

Overview

3
3
years of professional experience

Work History

Gym Receptionist

World Gym
03.2025 - Current
  • Maintained cleanliness and organization of front desk and cafe to ensure welcoming environment.
  • Delivered precise details about gym services, pricing options, and class schedules to potential members.
  • Improved gym atmosphere with thorough cleaning and maintenance of reception area.
  • Maintained high-quality service and standards while handling busy periods in the cafe.

Retail Assistant

ELITE SUPPLEMENTS
07.2024 - 03.2025
  • Increased customer satisfaction by providing excellent service and expert product recommendations.
  • Maintained a clean and organized store, ensuring a welcoming environment for shoppers.
  • Boosted sales through effective upselling techniques and deep knowledge of product features.
  • Processed transactions accurately and efficiently, reducing wait times and enhancing the overall customer experience.

GYM RECEPTION

PLUS FITNESS
01.2024 - 07.2024
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Coordinated social media updates showcasing upcoming events and promotions which contributed towards increased online presence.

CONTENT CREATOR

Orlando Beauty
03.2023 - 01.2024
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
  • Enhanced brand awareness by creating engaging and shareable social media content.

SALES ASSISTANT

Platypus
08.2023 - 12.2023
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.

HAIR SALON ASSISTANT

Toni And Guy
09.2022 - 12.2022
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Shampooed, conditioned, and rinsed guests’ hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Education

Certificate 3 - Fitness

Clean health

Year 11 - undefined

Mosman High School
12.2022

Certificate III - Business

Tafe
12.2022

Skills

  • High knowledge and skills in excel
  • Self motivated
  • Fast learner
  • Membership Sales
  • Administrative tasks

Timeline

Gym Receptionist

World Gym
03.2025 - Current

Retail Assistant

ELITE SUPPLEMENTS
07.2024 - 03.2025

GYM RECEPTION

PLUS FITNESS
01.2024 - 07.2024

SALES ASSISTANT

Platypus
08.2023 - 12.2023

CONTENT CREATOR

Orlando Beauty
03.2023 - 01.2024

HAIR SALON ASSISTANT

Toni And Guy
09.2022 - 12.2022

Year 11 - undefined

Mosman High School

Certificate III - Business

Tafe

Certificate 3 - Fitness

Clean health

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Emily Orlando